windows reboots all on its own...

  • Thread starter Thread starter Haden
  • Start date Start date
H

Haden

My PC is driving me crazy... it just reboots on its own
all the time... always at an unexpected moment... help..???

Could AOL 8.0 be causing this....?
 
-----Original Message-----
My PC is driving me crazy... it just reboots on its own
all the time... always at an unexpected moment... help..???

Could AOL 8.0 be causing this....?
.

Yes! And so could a dozen other applications that may have
been corrupted, improperly installed, effected by virus,
or a million other causes. Any application, but primarily
applications that are not built by Microsoft, can have
adverse effects on a Windows operating systems. For
example, I have seen multiple problems after installing
Norton Anti-virus software on any Microsoft operating
system. This is not to say it will always happen, but
more times than not, it does. Anytime you install 3rd
party software on a microsoft system you run the risk of
incompatabilities, no matter how "good" they claim their
product is.

My advise is to restart the computer and go into safe
mode. Uninstall applications (1 by 1) and restart in
normal mode. See if you still experience the same
problems. Note that this will be a painstaking task as
you will have to reboot after each uninstall.. operate
your system with the software uninstalled in order to
determine which application is the culprit. Your only
other real option is to format and reinstall your OS, and
then install applications (1 by 1) and see if one of the
newly installed apps cause any problems.

Pete Choppin, MCP
 
Conrad,

Thank you for responding... when I say reboot - I mean it
just goes black and reboots - no error messages... it
seems to be random... I rebuilt my laptop last night,
loaded aol and then ran win update and loaded service pack
4 + a few other things - also loaded norton security
pro... only additional stuff is an external b/band modem
plugged into one of the usb ports... since I posted this
message and contacted MS online it hasn't happened though -
60 mins now...
 
Thanks for the note Pete... I actually have Norton
Security pro installed... if the problem persists I'll
follow your advice...

Cheers,
H
 
Haden said:
My PC is driving me crazy... it just reboots on its own
all the time... always at an unexpected moment... help..???

Could AOL 8.0 be causing this....?

right click on My Computer icon

select properties
select Advanced tab
click Startup and Recovery button
untick Automatically Reboot
then if it does it again it will blue screen with the last item displayed
often being an indicator to why it crashed
 
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