windows not shutting down

  • Thread starter Thread starter Vp
  • Start date Start date
V

Vp

Hello,

I am currently running Windows 2000 pro SP 4. I now find myself unable to
completely "Shutdown" my PC. When I go to Start> Shutdown, it just re-boots
the system, just as it would if I had chosen to restart. Windows will not
allow me to do a full shutdown. The only way to shut down is to just turn
off the machine.

I have recently needed to install a new hard drive, and have since been
installing all of the windows 2000 critical updates. I don't know if any of
these could have caused this problem, but I installed them in "Bulk", not
one at a time, so wouldn't know which one to go back to.

Has anyone experienced this problem before? Please help.

Vince
 
Sounds like it is "crashing" on shutdown. Turn off Automatically Reboot,
then you can read the BSOD, and work from the error message.
 
Hi Bob,

I currently do not receive a BSOD. Instaed of shutting down, it just does a
complete reboot, as if I chose Restart instead of shutdown. It reboots
perfectly without any trouble. the problem is that I want to "shutdown".
 
I did what you mentioned earlier, unchecking the "Automatic Restart". Then
tried to shutdown, and I did receive the BSOD that you first mentioned,
along with this message:


CKMODE - Exception not handled

Address BB7C2B60 base at BB76F000
Date stamp 3 edc062b

ATI3duag.DLL

beginning dump of physical memeory.


Vince
 
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