Please follow this diagnostic troubleshooting procedure:
1. Download and run the MGA Diagnostic Tool:
http://go.microsoft.com/fwlink/?linkid=52012
2. After running the MGA Diagnostic Tool, click
on the "Windows" tab and then click on "Copy".
3. Next, visit the following website and create a post in the
"WGA Validation Problems" forum and paste the
results of the WGA Diagnostic Data in a detailed post.
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25
4. A WGA troubleshooting specialist will analyze the data and
recommend an appropriate solution.
--
Carey Frisch
Microsoft MVP
Windows Shell/User
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:
| I have been using the same version of windows XP for about 2 years now and
| all of a sudden about 2 months ago I started getting the message that my XP
| version and product key was not genuine. Is there any way that I can resolve
| this without having to spend any money because the product that I bought IS a
| genuine version of XP professional and I don't understand why this is a
| problem all of a sudden.