M
msnews
Tried to run the program, and I get this error.....seems to have only
occurred since installing SP2
Any suggestions
thanks
Kim
occurred since installing SP2
Any suggestions
thanks
Kim
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K
Kristen Miller [MS]
Hi Kim,
Can you post back the bucket number for the crash?
Here's how to get the bucket number:
1. Use Movie Maker to generate the crash. When you are prompted to send
the data to MS, do so!
2. Immediately after sending the data, go to "Control Panel" |
"Administrative tools" | "Event viewer". This will launch the event viewer
for your system.
3. In Event viewer, choose "Application" node of the tree.
4. Sort the data by "Date", and scroll to the most recent entries.
5. Look for entries whose "Type" is "error" and have red "X" icons.
Double click on them to "open" them.
6. One of the last (most recent) red entries should have a "bucket
number" in the description field.
If you send the bucket number number to me, I'll try to look up the crash
report and see what's failing.
Thanks!
-Kristen Miller [MS]
This posting is provided "as is" with no warranties, and confers no rights.
Can you post back the bucket number for the crash?
Here's how to get the bucket number:
1. Use Movie Maker to generate the crash. When you are prompted to send
the data to MS, do so!
2. Immediately after sending the data, go to "Control Panel" |
"Administrative tools" | "Event viewer". This will launch the event viewer
for your system.
3. In Event viewer, choose "Application" node of the tree.
4. Sort the data by "Date", and scroll to the most recent entries.
5. Look for entries whose "Type" is "error" and have red "X" icons.
Double click on them to "open" them.
6. One of the last (most recent) red entries should have a "bucket
number" in the description field.
If you send the bucket number number to me, I'll try to look up the crash
report and see what's failing.
Thanks!
-Kristen Miller [MS]
This posting is provided "as is" with no warranties, and confers no rights.
E
Ed Light
Can I get in on this?
Since sp2 Movie Maker crashes when importing a file. Any file.
Bucket 00772846
Faulting application moviemk.exe, version 2.0.3312.0, faulting module
comctl32.dll, version 6.0.2900.2180, fault address 0x0006c82c.
--
Ed Light
Smiley :-/
MS Smiley :-\
Send spam to the FTC at
(e-mail address removed)
Thanks, robots.
Since sp2 Movie Maker crashes when importing a file. Any file.
Bucket 00772846
Faulting application moviemk.exe, version 2.0.3312.0, faulting module
comctl32.dll, version 6.0.2900.2180, fault address 0x0006c82c.
--
Ed Light
Smiley :-/
MS Smiley :-\
Send spam to the FTC at
(e-mail address removed)
Thanks, robots.
E
Ed Light
Ed Light said:Can I get in on this?
Since sp2 Movie Maker crashes when importing a file. Any file.
Bucket 00772846
Faulting application moviemk.exe, version 2.0.3312.0, faulting module
comctl32.dll, version 6.0.2900.2180, fault address 0x0006c82c.
And, sp2 didn't install mm 2.1.
--
Ed Light
Smiley :-/
MS Smiley :-\
Send spam to the FTC at
(e-mail address removed)
Thanks, robots.
E
Ed Light
Ed Light said:Can I get in on this?
Since sp2 Movie Maker crashes when importing a file. Any file.
Never mind, I slipstreamed sp2 and clean installed it. Problem gone.
--
Ed Light
Smiley :-/
MS Smiley :-\
Send spam to the FTC at
(e-mail address removed)
Thanks, robots.