Windows Messenger won't close

  • Thread starter Thread starter Kevin
  • Start date Start date
K

Kevin

My Windows Messenger will not exit completely saying that
another program is using it. Outlook and Explorer are
closed and im not sure what keeps using messenger. If
anyone has some suggestions that would be great. Thanks
 
Greetings Kevin,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and display this
behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the
System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options,
then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
Back
Top