Windows Messenger pop up window

[Gwen Ashley]

How the heck do you get the Windows Messenger window to
not open every time I try to go on the Internet. I have
not had an MSN account for a couple of years, yet this
window has no X to close, and the only options are Yes
and No radio buttons and OK and What's New.. buttons on
the bottom of the window. If I hit the What's New..
button, it wants my MSN password, and if I hit No and
then OK, it goes away only to pop back up on my computer
the next time I go on the Internet. Please tell me how
to make it permanently go away--it is so very
frustrating!!!

Gwen Ashley

 

[Jonathan Kay [MVP]]

Greetings Gwen,

Firstly, remove your saved Passport login in Windows XP, so it can't automatically sign you
in to the service (you can readd this back in the future if you like), click the Start
Button, then click the Control Panel. Then, click User Accounts in the Control Panel. Select
your account name, and then on the left side of the screen, under Related Tasks, click
'Manage my Network Passwords'. In the window that opens, click the Passport.Net\* (Passport)
entry and click 'Remove'.

Then, do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging
scanning" feature to Norton Antivirus 2003, which can conflict with Messenger and cause some
of this behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
in the System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click
Options, then Instant Messenger then uncheck MSN Instant Messenger and click OK.

If the window is still open with the upgrade question, say No, it should now stop trying.

Then open up Windows Messenger (click Start, then click Run, type "msmsgs" and click OK),
choose the Tools menu, then Options, then Preferences tab, uncheck 'Run this Program when
Windows starts' and click OK. Then right-click on its icon in the notification area/system
tray (by the clock) and click Exit. It shouldn't bother you again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com