Windows Messenger - Contacts Disappearing

  • Thread starter Thread starter Eli Mogil
  • Start date Start date
E

Eli Mogil

Hello,

Windows Messenger 4.7 keeps erasing all my contacts.

The list of my contacts remains in my Allow List.

The only issue possible is that my computer at work signs
me in automatically - could there be a connection there?

Thanks,

Eli
 
Greetings Eli,

It's possible that your Messenger's contact list cache has become corrupted. To fix this,
close Messenger (right-click its icon and choose Exit), then open the registry (click Start,
Run, enter "regedit.exe" and click OK), then go to (they look like small folders) My
Computer\HKEY_CURRENT_USER\Software\Microsoft\MessengerService. Click the MessengerService
key, then click the small '+' next to it. You'll then see GroupStateCache, and ListCache.
Click GroupStateCache, then go to the Edit menu, and then choose Delete. Say "Yes" to
confirm the operation. Do the same for the ListCache key.

Then restart Windows Messenger (click Start, All Programs, Windows Messenger).
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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