Windows Messenger 5 Problem

  • Thread starter Thread starter TigerDirect
  • Start date Start date
T

TigerDirect

Whenever I try to run Adobe Acrobat Reader (and other
things) a Windows Messenger Instalation box comes up. After
a few seconds, it gives me an error message: "An error
occured during the installstion of assembly component (hex
code)". Then, it cancels out, and runs again. The only way
to fully terminate it is to close the process through
Ctrl+Alt+Del.

I downloaded the installer and tried to repair it, but it
comes to the same error.

What should I do to fix it or remove it?
 
Greetings,

To correct this, click Start,then Run, and type the following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Note: if you're using Windows Messenger 5.1, use this one:
msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E}

Then, after uninstallation, reinstall Windows Messenger 5.x from:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
 
Thank you so much, Jonathan. That fixed it.
-----Original Message-----
Greetings,

To correct this, click Start,then Run, and type the following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Note: if you're using Windows Messenger 5.1, use this one:
msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E}

Then, after uninstallation, reinstall Windows Messenger 5.x from:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.







.
Click to expand...
 
I had this same problem but when I try to uninstall it still says that I
cannot uninstall a program that is not installed so obviously, I don't have
it installed. Still, it says that there is a problem with messenger[2].msi?
Syas something about a network resource being unavailable, it asks for me to
type in alternate path for the installation package. If I use the suggested
Temporary internet files it says it cannot be found. I'm using XP home. I
need help thanks
 
Hi Melaine,

Skip straight to the installation link and re-install it from there to fix this.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

Melanie Christel said:
I had this same problem but when I try to uninstall it still says that I
cannot uninstall a program that is not installed so obviously, I don't have
it installed. Still, it says that there is a problem with messenger[2].msi?
Syas something about a network resource being unavailable, it asks for me to
type in alternate path for the installation package. If I use the suggested
Temporary internet files it says it cannot be found. I'm using XP home. I
need help thanks

Jonathan Kay said:
Greetings,

To correct this, click Start,then Run, and type the following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Note: if you're using Windows Messenger 5.1, use this one:
msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E}

Then, after uninstallation, reinstall Windows Messenger 5.x from:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
Click to expand...
Click to expand...
 
I tried re-intalling Messenger 5.1, it initally downloads it but when it is
trying to use Windows Installer an error comes up reading:
A network error occured while attempting to read from the file:C:\Documents
nad Settings\Melanie Christel\Local Settings\Temporary Internet
Files\Content.IE5\GLU3OPQN\messenger[2].msi
Then it cancels my installation. I am deperate for help, since I can't
download anything using Adobe. Thanks in advance for your help.
Also I am currently using Messenger 6.2 I believe
Melanie Christel
Hi Melaine,

Skip straight to the installation link and re-install it from there to fix this.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

Melanie Christel said:
I had this same problem but when I try to uninstall it still says that I
cannot uninstall a program that is not installed so obviously, I don't have
it installed. Still, it says that there is a problem with messenger[2].msi?
Syas something about a network resource being unavailable, it asks for me to
type in alternate path for the installation package. If I use the suggested
Temporary internet files it says it cannot be found. I'm using XP home. I
need help thanks

Jonathan Kay said:
Greetings,

To correct this, click Start,then Run, and type the following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Note: if you're using Windows Messenger 5.1, use this one:
msiexec /x {C3A6819F-62D3-4750-AF1C-28206DDF2C2E}

Then, after uninstallation, reinstall Windows Messenger 5.x from:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.




Whenever I try to run Adobe Acrobat Reader (and other
things) a Windows Messenger Instalation box comes up. After
a few seconds, it gives me an error message: "An error
occured during the installstion of assembly component (hex
code)". Then, it cancels out, and runs again. The only way
to fully terminate it is to close the process through
Ctrl+Alt+Del.

I downloaded the installer and tried to repair it, but it
comes to the same error.

What should I do to fix it or remove it?
Click to expand...
Click to expand...
Click to expand...
 
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