Windows Messenger 4.7 voice not working BOTH ways

  • Thread starter Thread starter pin
  • Start date Start date
P

pin

So I had to "bite the bullet" and reformat my C: drive ...absolutely
everything is now working fine except the voice feature in Messenger 4.7.
Individuals called can hear me.... but for some reason , I can't hear them.
All settings are the same as before. Any solutions ? :(
 
Greetings pin,

Firstly, make sure both you and your contact have gone through the Audio (and Video) Tuning
Wizard in Messenger. To do so, open the main Messenger window, click the Tools menu, then
Audio Tuning Wizard, then go through the wizard to select and test your audio/video devices.

Then, both you and your contact should verify that the Windows XP Internet Connection
Firewall isn't on -- click Start, then click the Control Panel. If you're in category view
click Network and Internet connections then click Network Connections. Right click your
network/internet connection, then click Properties. Click the Advanced Tab, and verify that
the Internet Connection Firewall is unchecked. As well, if your contact is using some type
of third-party firewall (ZoneAlarm, Norton Internet Security, etc.) have them make sure that
Messenger is set to "Permit All", "Allow All" or "Medium" (ZoneAlarm).

If that's not the case, and if you or your contact are using a router (with UPnP support),
you may need to remove the current port forwardings. To do so, click Start, All Programs,
Accessories, Communications, Network Connections. Right-click the "Internet Gateway" (should
be under the Internet Gateway heading) and choose Properties. Choose the Settings button,
click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete' to each one. Then close
Messenger (right-click the Messenger icon, choose Exit), then restart Messenger.

Finally, you and your contact might try turning off the QoS Packet Scheduler. To do so,
click Start, then click the Control Panel. If you're in category view click Network and
Internet connections then click Network Connections. Right click your network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try
again.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
Thank You Jonathan, but sadly none of those suggestions resolved the
problem. I even upgraded my Linksys firmware hoping that might do it,
but...to no avail. Just can't for the life of me understand how this can
happen. Installed the same operating system (XP Pro) and put everything back
fresh and new....and as I said earlier, absolutely everything is working
fine EXCEPT I know the other party can hear me, but I can't hear them
:( go figure !!!!
 
Hi pin,

Try this -- first create a Restore Point in System Restore (just in case) (click Start, then
Help & Support, then 'Undo changes to my computer using System Restore', click Create a
restore point and follow the wizard). Then download and run this .reg file:
http://messenger.jonathankay.com/downloads/intelnicfix.reg

Then reboot and see if the problem is resolved.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
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