G
Guest
Since Early October, Windows Messenger has been dropping my connection,
providing false sign in status to people on my contact list and signing me
out without warning. People complain that they try to send me a message and
suddenly they are told I have signed out. I try to send a message to them,
and suddenly, I am signed out. I have made sure my firewall's firmware is up
to date, I have tried the clean boot process, made sure ALL security updates
are in place, I have virus scanned my system, verified that there is no
spyware, updated to IE7, I have set my "away" setting to 999 minutes, updated
to version 5.1 (was 4.7) and many other steps. I have since been able to
reproduce the problem on my other machine which have been reformated this
weekend, has a clean installation of WinXP, is not behind any firewall of any
kind, only have WinXp + Windows Messenger running and it still have the
problem. I have reset my .net password and no other machine is signing in at
the same time. MSN Messenger Support says to contact Windows Live Support.
Windows Live Support tells me to contact MSN Messenger Support who then told
me to contact Windows XP support since Windows Messenger is part of Windows
XP. Windows XP Support tells me to contact my OEM who provided me with
Windows Xp. The OEM does not support this issue either. I could go back to
Windows XP support, but they will only help me if want to pay $35 to have
them help me with what was otherwise free software. It feels like Microsoft
does not want people using Windows Messenger anymore. I am hoping someone at
Microsoft will see this and give me an honest answer.
providing false sign in status to people on my contact list and signing me
out without warning. People complain that they try to send me a message and
suddenly they are told I have signed out. I try to send a message to them,
and suddenly, I am signed out. I have made sure my firewall's firmware is up
to date, I have tried the clean boot process, made sure ALL security updates
are in place, I have virus scanned my system, verified that there is no
spyware, updated to IE7, I have set my "away" setting to 999 minutes, updated
to version 5.1 (was 4.7) and many other steps. I have since been able to
reproduce the problem on my other machine which have been reformated this
weekend, has a clean installation of WinXP, is not behind any firewall of any
kind, only have WinXp + Windows Messenger running and it still have the
problem. I have reset my .net password and no other machine is signing in at
the same time. MSN Messenger Support says to contact Windows Live Support.
Windows Live Support tells me to contact MSN Messenger Support who then told
me to contact Windows XP support since Windows Messenger is part of Windows
XP. Windows XP Support tells me to contact my OEM who provided me with
Windows Xp. The OEM does not support this issue either. I could go back to
Windows XP support, but they will only help me if want to pay $35 to have
them help me with what was otherwise free software. It feels like Microsoft
does not want people using Windows Messenger anymore. I am hoping someone at
Microsoft will see this and give me an honest answer.