Windows Messenger (4.7.2009) does not exit when I click "Exit"

[Paul-133]

Hello all. I am currently using Windows Messenger
(version 4.7.2009). I have noticed recently that after I
click "Exit" on the menu that pops up when you right-
click the system tray icon, I still seem to be signed in
to Messenger, because I still receive instant messages.
This seems to happen both when I exit before I connect to
the internet, and when I exit Messenger after I have
connected and signed in. When I look at the task
manager, msmsgs.exe is still running (which if I am
correct is the Windows Messenger executable file). Any
help on why this happens, how I can fix it, etc. would be
greatly appreciated.

Paul-133

 

[Jonathan Kay [MVP]]

Greetings Paul,

Do you have Norton Antivirus installed? Recent versions of Norton Antivirus added a new
"instant messaging scanning" feature, which can conflict with Messenger and display this
behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the
System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options,
then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com