Windows Media player won't open video from E-mails

  • Thread starter Thread starter Mike & Annette Hluza
  • Start date Start date
M

Mike & Annette Hluza

Rec'd a video by e-mail. Windows Media player will not play it. Get no sound
or video. Only get media player screen when I open e-mail attachment
 
Tell whoever sent it to you it's broken and
to re encode it into something that can be viewed
by people other than himself.

He has encoded it with a CODEC you do not have,
it's his/her fault, not yours.
 
I had similar problem....researched and found out that another product that
was installed on my machine was causing the problem by claiming some software
files that WMP needed. I recently had installed Arcsoft's Video Impression.
I uninstalled it and then WMP worked like a charm instantly.
 
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