Windows Media Player 11 no video only sound

  • Thread starter Thread starter xcelatit
  • Start date Start date
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xcelatit

Windows Media Player stopped showing video, only sound

"There is a more recent version of Windows Media Player (11.0.6000.6344)
already installed on your computer. It is not possible to use an older
installation package (11.0.5721.5146)
to install the files or to repair your current version of the Player."

I need the more recent version so I can repair it, please get me that one, I
contacted Microsoft and they said you would have it and were supposed to help
me.

I read posts all over the net narrowed down to wmv2 files/streams and above

My manufacture HP has not helped in giving me the most recent version
installed with my laptop so I can reinstall and repair, cant unistall it
either please help thanks
 
"I need the more recent version so I can repair it, please get me that one, I
contacted Microsoft and they said you would have it and were supposed to help
me."

Where did you dream up the above BS of microsoft saying we are supposed to
help you!!

You bought an HP computer, it is HP's responsibility to fix hardware AND
software problems.

Contact HP!
 
For what file types?
What graphic / video card do you have?
What video card driver version do you have?
 
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