Windows Media Player 11 for Windows XP

  • Thread starter Thread starter Dries Bezuidenhout
  • Start date Start date
D

Dries Bezuidenhout

Hello MS,

When I try to download the captioned program I get an error condition "Unable to authenticate the author" or words to that effect. I am then left to either cancel downloading or proceed. Whichever I do, it seems that I abort the downloading.

I shall appreciate your advice.

Thanks.

Dries
*******
 
Hi Dries,

From WGA FAQ:

Q:What should I do if I have a problem with the validation process?

A:If you cannot resolve your problem using this FAQ or the (English-language
only) Microsoft Genuine Advantage Diagnostic site troubleshooting tools, use
the Contact Us link at the bottom of Microsoft Download Center or Microsoft
Genuine site pages to request additional assistance. For English-speaking
users, you may also access the Microsoft Genuine Advantage Forum for
additional discussion and user-to-user support for Microsoft Genuine
Advantage programs.

From:

Genuine Microsoft Software:
http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Hello MS,

When I try to download the captioned program I get an error condition
"Unable to authenticate the author" or words to that effect. I am then left
to either cancel downloading or proceed. Whichever I do, it seems that I
abort the downloading.

I shall appreciate your advice.

Thanks.

Dries
*******
 
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