G
Guest
My computer was set to automatically update Windows as the updates come
out....major mistake! It downloaded this software removal tool & now I'm
having so much trouble. I use Norton & because it didn't always catch
everything, I also used Grisoft. After the update my email would no longer
be scanned by Grisoft & instead just keep running. So I removed Grisoft.
Now I can access my email okay, but if I click on a link, it locks up & keeps
running never opening the new file. On doing some internet research I again
clicked on a link to have everything lock up & never access it. Everything
worked fine before this was installed. I went back to a Restore point before
this was installed & after restoration it downloads the update before I can
stop it. Can anyone please tell me how to remove this tool? It says it's
not a program & runs in the background I'm assuming. I don't want it as it's
just messed up how everything runs on my computer. Please help.
out....major mistake! It downloaded this software removal tool & now I'm
having so much trouble. I use Norton & because it didn't always catch
everything, I also used Grisoft. After the update my email would no longer
be scanned by Grisoft & instead just keep running. So I removed Grisoft.
Now I can access my email okay, but if I click on a link, it locks up & keeps
running never opening the new file. On doing some internet research I again
clicked on a link to have everything lock up & never access it. Everything
worked fine before this was installed. I went back to a Restore point before
this was installed & after restoration it downloads the update before I can
stop it. Can anyone please tell me how to remove this tool? It says it's
not a program & runs in the background I'm assuming. I don't want it as it's
just messed up how everything runs on my computer. Please help.