Windows Mail

[Guest]

I have two user names & e-mail addresses in a common Windows Mail POP3
mailbox. Incoming mail to second addressee is always rejected as being
'unable to identify this user'. I've done all I know to do; checking set up
options; names, passwords, etc. Any suggestions will be apprreciated. Thanks;
Gerry King

 

[Gary VanderMolen]

Can you clarify what you mean by "Incoming mail to second addressee
is always rejected..."
Are you saying the *sender* receives the notice "unable to identify this
user"? If so, it is not a Windows Mail problem. It sounds like you need
to talk to the mail provider about how to set up this second account on
the server.

Gary VanderMolen

 

[Guest]

Thanks Gary. Appreciate your response.

I am trying to set up two e-mail addresses in my Windows Mail box. One
common mail box is OK for my wife and I but would like individual e-mail
addresses. Senders tell me e-mails to HER (Sherry) are being rejected as
unknown addressee. I have tried sending test message from MY (Gerry) mail box
to HER (Sherry) mail box and get a simlar: unable to identify addressee
message. I've carefully reviewed all the 'Tools' 'Option'. I thought I had it
right but must not be so. MY (Gerry) e-mails are received perfectly. But
never been able to get the second address to work.
Thanks for your input. Gerry.

 

[Guest]

Gary - in below comments I meant to say 'Tools', 'Accounts' - not options.
If I'm reading the help information correctly, it should be possible to have
multiple e-mail addresses within one account. That's what I'm trying to do:
install two e-mail addresses into one common account. One for me and one for
my spouse. Thanks...
Gerry King

 

[Gary VanderMolen]

As I tried to say before, but apparently not clearly enough, this
problem has *nothing* to do with how the two accounts are set up
in Windows Mail. How did you obtain this second email address?
Unless that second email address has a corresponding slot on
the provider's mail server, it has no meaning or existence.

Gary VanderMolen

 

[Guest]

Thank you so much. You are exactly correct. I went to my ISP; created the new
account name; plugged in the needed data; IT WORKS LIKE A CHAMP. It's OK to
yell at me when I act dumb!! Thanks again.

 

[Gary VanderMolen]

Good to hear. Glad to have helped.

Gary VanderMolen

 

[Frank Saunders, MS-MVP OE/WM]

Thanks Gary. Appreciate your response.

I am trying to set up two e-mail addresses in my Windows Mail box. One
common mail box is OK for my wife and I but would like individual e-mail
addresses. Senders tell me e-mails to HER (Sherry) are being rejected as
unknown addressee. I have tried sending test message from MY (Gerry) mail
box
to HER (Sherry) mail box and get a simlar: unable to identify addressee
message. I've carefully reviewed all the 'Tools' 'Option'. I thought I had
it
right but must not be so. MY (Gerry) e-mails are received perfectly. But
never been able to get the second address to work.
Thanks for your input. Gerry.

You can't just create an email address. You have to do it through your
provider. When you do, make sure you know whether it's an alias for the
same mailbox on the server or a separate mailbox.