Windows Mail

  • Thread starter Thread starter Guest
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G

Guest

Aloha,

I need Help! I have a message in my outbox that I cannot delete. When I
try to delete, I get a message that reads "Message could not be displayed.
Window Mail encountered an unexpected problem while displaying this message.
Check your computer for low memory or low disk space and try again"
I've tried all that .... can't delete this and now I cannot send out any of
my emails.

any suggestions ..... Please Help.

Aloha,
 
Danbo I had the exact same problem. Here's the only thing I found out you can
do: Right click on the message, and choose "mark as read" from the menu that
pops up. This will not delete it, but it will at least stop it from showing
up as a new message.
 
Oops, Danbo, I misread your question. My annswer only works for messages in
the INbox that do this. If you do a search on this site for the outbox
problem, you'll see there were complicated answers for repairing your
problem. Sorry.
Amanda
 
Danbo said:
Aloha,

I need Help! I have a message in my outbox that I cannot delete. When I
try to delete, I get a message that reads "Message could not be displayed.
Window Mail encountered an unexpected problem while displaying this
message.
Check your computer for low memory or low disk space and try again"
I've tried all that .... can't delete this and now I cannot send out any
of
my emails.

any suggestions ..... Please Help.

Aloha,
Click to expand...

I don't think you'll see a fix from Microsoft any time soon. My current
theory, and it's only a theory, is that an anti-virus is causing the problem
by deleting messages as they are saved to the hard drive even though email
scanning is turned off.

Have you tried marking the message as read and then deleting it? That's
what I've been doing and so far it has always worked. Other things:

Try repairing the database with WMUtil from www.oehelp.com

There are two copies of WindowsMail.MSMessageStore, One in
%USERPROFILE%\AppData\Microsoft\Windows Mail
and one in
%USERPROFILE%\AppData\Microsoft\Windows Mail\Backup\New
If you delete both of these the database will be rebuilt. However, while no
messages should be lost, some may be downloaded again and you may lose some
record of which have been read. I recommend that you only do this when they
are causing you trouble, like when they are in the Outbox. Otherwise I now
just mark them as read and ignore them.

If none of those fixes work for you or you're afraid to try them, use a
different program like Thunderbird, which is free.
 
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