Windows Mail

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Guest

I just got a new PC with Windows Vista. I have not been able to use the mail
since the day I brought it home. Every time I try to send mail it says it
cannot connect with my server. I have typed in the server address given by
ISP, but nothing seems to help. It takes forever before I even get the error
message. I'm not very saavy about this sort of thing, so any suggestions
will be greatly appreciated. Could my Norton AntiVirus be stopping it in any
way? I don't know what to do next. Thanks to anyone who can help me.
Nanette
 
Nanette, If I were you I would get another email program and forget that
windows mail. What program did you use before the new machine? I'm sure
some people will suggest some to you that work well. I have gone crazy with
the window mail , and by all the posts hunderds or more have too. Good
Luck.
 
Yes, your Norton antivirus could well be the culprit.
See http://www.oehelp.com/OETips.aspx#3

Uninstall Norton, then try Windows Mail again.
If it still doesn't work, copy the error message and
post it here.

If you uninstall Norton, replace it with a less troublesome
antivirus program, such as the free AVG 7.5.
Whichever antivirus program you use, it must be configured
NOT to do email scanning.

Gary VanderMolen
 
What about people who get no error message and have nothing set up wrong?
Windows mail worked OK for a few weeks then all of a sudden I cannot send
mail out and there is no error messsage or anything to go by or look into.
and this board here has nothing so far to help, why is that? These people who
suggest other mail options, how does that work? I like being able to just
click down on my taskbar and see my mail pronto. The others you have to go
online and to the site to get your mail correct? Thanks!
 
If you don't feel comfortable doing the database deletion/regeneration
method that has been widely discussed in this newsgroup, then your
only remaining option is to install and use a different email program.
Mozilla Thunderbird is free:
http://www.mozilla.com/en-US/thunderbird/

Gary VanderMolen
 
had the same trouble ,I almost packed the whole shooting match ans sent it
back.ObIt seems you managed to get on line or we wouldnt be talking .Yes the
old method was the simplest. you cliked on to your server's shortcut icon and
there you were online.Why Microsoft had to go and mess iwith it I will never
Know .still having problems with it I'm afraid it drops me whenm ever I fry
to get back from IE7 and I have to reconnect to read my mail .Still I hope to
glean so hint from the forum so onwards and upwards Ole.
 
Had the same problem with AVAST. It worked fine with my old machine so whats
different with Vista, is it just a ploy to make you buy an expsencive
antivirus from one of their associates ?
 
The free versions of Avast and AVG work well as long as you
disable their email scanning option.

Gary VanderMolen
 
If using Norton Antivirus standalone(not NIS), open NAV options, and uncheck
the following
a. email scanning, incoming and outgoing
b. Instant Messenger(uncheck all 3)
Test after verifying that you have the correct settings in you email
account.
Optional:
c. Temporarily disable Internet Worm Protection.

If I may ask...is your NAV an OEM included version, and if so is it a trial
version. Or is it a retail version that has been LiveUpdated. If no, does
Live Update function in downloading the latest definitions, trusted
applications etc..
..winston
 
Gary VanderMolen said:
The free versions of Avast and AVG work well as long as you
disable their email scanning option.

Gary VanderMolen
Click to expand...

Not true, I think. Since WinMail saves messages as individual EML files
instead of a special database, the regular resident check (from AVG at
least) still scans them as they are saved, leading to database corruption
when it removes something. AVG won't let me remove EML files from those to
be scanned.
 
Frank Saunders said:
Since WinMail saves messages as individual EML files instead of a special database, the regular resident check (from AVG at
least) still scans them as they are saved, leading to database corruption when it removes something. AVG won't let me remove
EML files from those to be scanned.
Click to expand...

I would expect an antivirus program to do just that, scan files
as they are being saved, and if found infected, to quarantine
or delete the file. Don't all antivirus programs do that?
I would have expected that WinMail developers knew of this
common antivirus behavior and took appropriate steps to
safeguard the WinMail database accordingly.

This is a different mechanism from what bothered OE,
the scanning of email that was in transport to and from
the mail servers.
 
Gary VanderMolen said:
I would expect an antivirus program to do just that, scan files
as they are being saved, and if found infected, to quarantine
or delete the file. Don't all antivirus programs do that?
I would have expected that WinMail developers knew of this
common antivirus behavior and took appropriate steps to
safeguard the WinMail database accordingly.

This is a different mechanism from what bothered OE,
the scanning of email that was in transport to and from
the mail servers.
Click to expand...

Yes, I agree with what you say. Unfortunately, every time a message with a
virus downloaded, the next time that I started WinMail the database was
broken. Right now I'm not using any anti-virus and I'm not having troubles.
 
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