WINDOWS MAIL WILL RECEIVE BUT NOT SEND EMAILS

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Guest

Every so often my system will send emails but on the hold it just tells me
that my connection has been terminated. Odd thing is it tells me this at the
same time aas receivng incomming emails. Help
 
alexlucajacobgabriel said:
Every so often my system will send emails but on the hold it just tells me
that my connection has been terminated. Odd thing is it tells me this at the
same time aas receivng incomming emails. Help


The servers used for sending and receiving email can be different
machines on different networks and so it's perfectly possible for one of
them to time out or to hit problems caused by network delays while the
other works just fine.

If this only happens occasionally what happens if you try again using
send / receive a short time later? Usually, if ANY mail comes and goes
as it should then there's nothing wrong with your server settings... if
that's the case then there's nothing much you can change.

Your sending server is often the one provided by your ISP, you can call
them and ask if they have had problems with it and they should be able
to tell you, but the first thing to try is to set any Antivirus program
you have so that it doesn't check incoming or outgoing emails. This
extra check they claim to do is little more than a gimmick and often
causes problems. Antivirus programs are a major cause of email problems
when used for scanning emails because they cause delays that make the
servers time out. If you are not sure what to do to change this mention
the Antivirus you use (and any other mail scanning / spam software you
use and someone here will probably know it and be able to help you.
 
Hi, Alex, et al.

My first step would be to click Tools | Accounts, select your email account,
then click Properties. On the Servers tab, make sure that both the Incoming
mail (POP3) and Outgoing mail (SMTP) server names are entered correctly.
For some mail servers (like my ISP, Grande Communications), the two servers
are the same (mail.grandecom.net). But for others, like my MSN Mail, they
are different (pop3.live.com and smtp.live.com). If you don't know what
should be in these boxes, check with your ISP or mail server; we here in the
newsgroup can't tell you because we don't use the same servers as you.

If your incoming setting is right, but the outgoing is wrong, you might get
the symptoms you describe.

This is not the only possible explanation, though. Perhaps some other
settings need to be changed. And since it is intermittent ("Every so
often...), the problem may be harder to track down. If you need to post
back, please include some information about your system, such as make and
model of your computer, name of your ISP, etc. And confirm that you are
using Windows Mail; many posters here use a different mail client.

RC
--
R. C. White, CPA
San Marcos, TX
(e-mail address removed)
Microsoft Windows MVP
(Running Windows Live Mail desktop beta in Vista Ultimate x64)
 
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