Windows Mail - Sent Mail Goes to Sent Folder, But Does Not Send

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I've had my new Gateway for approximately 3 months. The first problem I
encountered with Windows Mail was it kept mail in just about all the folders,
but wouldn't let me delete them, or move them to the delete folder. Thanks
to some postings, I have been able to take care of this problem. However,
now I can't send any email out. The server connects and looks as though it
sends the mail, the mail goes to the sent folder, but no one is receiving
mail from me. There is no error message. I am able to receive all email.
To my knowledge, I have disabled scanning of all email within McAfee.

Any ideas?

Thanks!
 
Mark said:
I've had my new Gateway for approximately 3 months. The first problem I
encountered with Windows Mail was it kept mail in just about all the
folders,
but wouldn't let me delete them, or move them to the delete folder.
Thanks
to some postings, I have been able to take care of this problem. However,
now I can't send any email out. The server connects and looks as though
it
sends the mail, the mail goes to the sent folder, but no one is receiving
mail from me. There is no error message. I am able to receive all email.
To my knowledge, I have disabled scanning of all email within McAfee.

Any ideas?

Thanks!
Click to expand...

Uninstall McAfee.
Don't replace it with Norton.
Get Avast! - www.avast.com
 
Thanks Frank. I have uninstalled McAfee, tried Windows Mail, and it still
didn't work. I then removed the account from Windows Mail and readded it,
and mail still did not send. Don't know if this will help, but here is how I
am testing. I send from my account and then logon to my daughter's account.
She does not receive anything from me. I then try sending something from her
account to mine, and I too do not receive anything.

On a sidenote, I have not downloaded Avast as of yet.

Any ideas?

Thanks!
 
I am also having this problem of "sent" emails not arriving at their
destination. I have gotten rid of Mcafee and gone to Avast. I have also set
junk mail settings to "no". So far, nothing has helped. Any further ideas?
 
Unfortunately, I don't Frank. Everything looks as though the email is being
sent just fine. Even goes to the sent box. I've checked with friends, not
just testing with my daughter's account as mentioned below as a test, and no
one is receiving from me. I am still receiving just fine. In fact, just
received 9 new email when logging on.

Any ideas?

Thanks!
 
Thanks for the suggestion. I just changed from low to no, and it didn't
work. This is so frustrating. It's worked for weeks, and now, nothing!

Thanks Again!
 
Frank, what Mark is writing is exactly the same symptoms I have (I am on a
4-month old Dell E521 with Vista Home Premium). Out of desperation I have
donwloaded Windows Live Mail beta. Getting everything to transfer is a little
bit of a bugger but the first trial at sending mail worked so we'll test it
more tonight.
 
A tough problem like this needs to be attacked through a process
of elimination. Change one variable at a time. Try

Different SMTP servers
Different email programs (WLM, Thunderbird)
Different Computer
Different ISP

Gary VanderMolen
 
That's a nice thought, but three out of four of your solutions aren't viable.
How many people have access to other ISP's, computers, and servers? Microsoft
needs to view the real world. Reading through the many threads indicates this
is a much bigger problem and Microsoft needs to give this much more
attention. I hope this fix lasts until SP1 for Vista comes along. I may be
wrong, but it seems Vista was too different and it wasn't ready for release
 
Comments inline:

amo said:
That's a nice thought, but three out of four of your solutions aren't viable.
How many people have access to other ISP's,
Click to expand...

For a laptop, free Wi-Fi hotspots are all over the place. If the PC is not
a laptop, you could still carry it to a neighbor's or friend's house.
Obviously, this step is a last resort, which is why I listed it last.
computers,
Click to expand...

Many households nowadays are multi-computer. If that is not your
situation, certainly you have one friend, neighbor or relative whose
laptop you can borrow for a few minutes?
and servers?
Click to expand...

If nothing else, anyone can get a free Gmail account which has
POP/SMTP server access.
Microsoft
needs to view the real world. Reading through the many threads indicates this
is a much bigger problem and Microsoft needs to give this much more
attention.
Click to expand...

Often preaching about how things *should* be is not as helpful
as accepting that this is not a perfect world and making the best of
what you have.

Gary VanderMolen
 
I too am having exactly the same problem. It's frustrating enough that I
can't mail friends but I specifically got on-line as I felt increasingly left
out in relation to accessing simple services previously available in the real
world - job opportunities, on-line discounts etc.
Having spent a considerable amount of money on a laptop, printer, wireless
hub, security package (Norton) isp connection and subscriptions I feel
absolutely fed up that Windows Vista mail issues have left me exactly where I
was except distinctly poorer and totally disillusioned with this 'brave new
world'. I don't want to be driving around looking for hot spots, I don't
want to have to encroach on friends and neighbours as this is impractical for
what I want to do. I just want the product I purchased to do what it's
designed for.

I appreciate it's not a perfect world, but equally I appreciate the
fundamental right users have to be able to trust products supplied by one of
the world's largest corporations.

Can we have a proper fix please?

and no I don't want to get rid of norton, download avast etc etc etc I just
want the product to work with what I have, as i don't have endless streams of
income availabe to support Microsoft in product development!
 
amo said:
I am also having this problem of "sent" emails not arriving at their
destination. I have gotten rid of Mcafee and gone to Avast. I have also
set
junk mail settings to "no". So far, nothing has helped. Any further
ideas?
Click to expand...


Remove and recreate the account.
Junk mail settings do not effect outgoing mail.
 
Elvin said:
I too am having exactly the same problem. It's frustrating enough that I
can't mail friends but I specifically got on-line as I felt increasingly
left
out in relation to accessing simple services previously available in the
real
world - job opportunities, on-line discounts etc.
Having spent a considerable amount of money on a laptop, printer, wireless
hub, security package (Norton) isp connection and subscriptions I feel
absolutely fed up that Windows Vista mail issues have left me exactly
where I
was except distinctly poorer and totally disillusioned with this 'brave
new
world'. I don't want to be driving around looking for hot spots, I don't
want to have to encroach on friends and neighbours as this is impractical
for
what I want to do. I just want the product I purchased to do what it's
designed for.
Click to expand...


Norton is not compatible with Windows Mail. Nor is any program scanning
email.
 
Mark said:
Unfortunately, I don't Frank. Everything looks as though the email is
being
sent just fine. Even goes to the sent box. I've checked with friends,
not
just testing with my daughter's account as mentioned below as a test, and
no
one is receiving from me. I am still receiving just fine. In fact, just
received 9 new email when logging on.
Click to expand...


Make sure email scanning is turned off in your anti-virus program.
 
I'm a newby to all this so apologies if I'm coming across a bit 'obtuse' but
I was under the impression that Windows Mail is an 'updated and improved'
version of Outlook Express and therefore came later than email scanning
programmes, anti-virus software such as Norton and McAfee , which would lead
me to suppose that 'Windows Mail is not compatible with Norton or any
programme scanning email.

The wider issue is that I was sold Norton360 (by the largest national
computer retailer I know) as an add-on at the same time as purchasing my
laptop (pre-loaded with Vista), the retailer gave no indication of the
apparent conflict between the two as I assume he was blissfully unaware there
was one. How many Vista machines and packages do you think got mis-sold
whilst I typed this?

Was Outlook Express compatible with Norton or McAfee as I'm sure I'll end up
uninstalling Vista and back tracking to XP?
 
If I turn off email scanning on my anti virus program as you suggest to Mark
elsewhere, what protects me from viruses that may be attached to emails or do
you mean turn off to send and back on to receive?

I just need help as I'm feeling a bit like a scared old man at the ripe age
of 39!
 
I can appreciate that you don't want to go to a lot of trouble
for the purpose of diagnosing what the exact problem is.
But what is the alternative? Can you afford to pay
Geek Squad or some other official repair station to do the
troubleshooting for you?

Wishing for this to be a perfect world won't make it so.
Have you never had anything go wrong with a brand new car
(for which you paid a lot more $$$ than your computer)?
I have.

If your only computer problem is with Windows Mail, replace it.
There are plenty of free mail programs out there. The same goes
for antivirus programs. There is no need to spend additional money.

Gary VanderMolen
 
You will find that the sales clerks selling you that new computer
know very little about it except a few buzz words. They will gladly
sell you all sorts of unnecessary add-ons, because it pads their
sales commission. As always, let the buyer beware! I always
buy my computers as bare-bones as I can, so I can take
advantage of all the free software that is readily available.

Gary VanderMolen
 
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