Windows Mail send/receive random behaviour

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Guest

Hi - In windows mail, it will only work for sure after I open it.
Occassionally when I press send/receive it will work but thats if I lucky.
Generally I have to close it and open again then click on send/receive when
it opens. My defaults are check for messages every 3 minutes, send and
receive at start up, send messages immediately. I have uninstalled Norton,
turned off windows security... Any Suggestions very much appreciated!!
 
You should not check mail more frequently than once every 5 minutes.

Which antivirus program are you using now after uninstalling Norton?
Do both sending and receiving fail? Any error message?

Gary VanderMolen
 
Gary VanderMolen said:
You should not check mail more frequently than once every 5 minutes.

Which antivirus program are you using now after uninstalling Norton?
Do both sending and receiving fail? Any error message?

Gary VanderMolen
Click to expand...

Heck, you shouldn't check more frequently than every ten minutes and I can't
understand why one would check more often that every 30 minutes. My WinMail
checks every 30 minutes but I don't read them that often.
 
Hi Gary,
Thank you for responding so quickly. Ok I will change this to 5 minutes. I
used to be able to do it every minute in outlook express. I am using no
antivirus program at the minute. I have just unintalled it as part of my
process of diagnosing the problem (or not diagnosing). Yes both sending and
receiving fail. At bottom of screen in windows mail it says working online,
when I click send and receive to the right of online it will say,
connecting, authorising etc... but when I click on send/receive and nothing
happens. I get no errors.. it just does not work. My messages waiting to be
send are still there and I would have sent test messages to myself from an
internet mail account and I dont receive them until I restart windows mail.
 
It is possible that your mail account was partially corrupted by Norton
while you still had Norton installed. Create a new mail account with
the same settings as the old one, then remove the old account.
If it still doesn't work, you may have some remnants of Norton left.
Go to Symantec's website and get their removal utility.

Gary VanderMolen
 
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