Windows Mail Help Menu

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Guest

When in Windows Mail, clicking the HELP menu option "View Help" or pressing
the F1 key brings up an error message with the white X on a red background
button. It is titled "Internet Explorer cannot download / from Windows."

The associated message reads..."Internet Explorer was not able to open this
Internet site. The requested site is either unavailable or cannot be found.
Please try again later."

I have tried dozens of times and never get the HELP file to open. Another
small download window opens but it never progresses. A third HELP and
Support window opens, but it never populates with anything.

This is on a new Gateway FXG530GX computer I received two weeks ago. This
same thing occurs in other programs as well. My Internet connection is via
Cable Broadband.

I sure would appreciate any help from you all to resolve this issue. The
HELP files are invaluable to me, and it would help to fully comprehend the
changes to Windows Mail in VISTA.

Thanks much.
 
Andy Z said:
When in Windows Mail, clicking the HELP menu option "View Help" or
pressing
the F1 key brings up an error message with the white X on a red background
button. It is titled "Internet Explorer cannot download / from Windows."

The associated message reads..."Internet Explorer was not able to open
this
Internet site. The requested site is either unavailable or cannot be
found.
Please try again later."

I have tried dozens of times and never get the HELP file to open. Another
small download window opens but it never progresses. A third HELP and
Support window opens, but it never populates with anything.

This is on a new Gateway FXG530GX computer I received two weeks ago. This
same thing occurs in other programs as well. My Internet connection is
via
Cable Broadband.

I sure would appreciate any help from you all to resolve this issue. The
HELP files are invaluable to me, and it would help to fully comprehend the
changes to Windows Mail in VISTA.

Thanks much.
Click to expand...

Since this is a system wide question, you will probably get advice by
posting to the Vista Operating System news group.
news://msnews.microsoft.com/microsoft.public.windows.vista.general

Sorry I can't help more.
 
Error "Internet Explorer was not able to open this Internet site" when using Help and Support in Windows Vista:
http://www.winhelponline.com/articles/171/1/

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


When in Windows Mail, clicking the HELP menu option "View Help" or pressing
the F1 key brings up an error message with the white X on a red background
button. It is titled "Internet Explorer cannot download / from Windows."

The associated message reads..."Internet Explorer was not able to open this
Internet site. The requested site is either unavailable or cannot be found.
Please try again later."

I have tried dozens of times and never get the HELP file to open. Another
small download window opens but it never progresses. A third HELP and
Support window opens, but it never populates with anything.

This is on a new Gateway FXG530GX computer I received two weeks ago. This
same thing occurs in other programs as well. My Internet connection is via
Cable Broadband.

I sure would appreciate any help from you all to resolve this issue. The
HELP files are invaluable to me, and it would help to fully comprehend the
changes to Windows Mail in VISTA.

Thanks much.
 
Thank you so much Ramesh. Your solution was easy, on the mark, and it
worked. I cannot thank you enough for your kindness in sharing your
knowledge with me. May God bless you always.
 
You're most welcome, Andy :)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Thank you so much Ramesh. Your solution was easy, on the mark, and it
worked. I cannot thank you enough for your kindness in sharing your
knowledge with me. May God bless you always.
 
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