Windows Mail fails when connecting to AIM.COM mail server

  • Thread starter Thread starter mathit
  • Start date Start date
M

mathit

I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.

I have an HP laptop with Vista as the OS. I use Windows Mail to access my
aim.com email. I've used this for over a year. Suddenly, I am getting the
following error. I can connect to the aim web mail, so my password, etc is
valid and working. This seems to be an SSL error, but I have not changed my
configuration of the servers in Windows Mail. Any ideas why this is suddenly
occurring? Thanks.
-------------Error message below -------------------
The connection to the server has failed. Account: 'pop.aim.com', Server:
'pop.aim.com', Protocol: POP3, Port: 995, Secure(SSL): Yes, Socket Error:
10060, Error Number: 0x800CCC0E
 
mathit said:
I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.
Click to expand...

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6
 
I "fixed" it. It turns out that Symantec Endpoint Protection (anti
virus/anti spyware package) was hosing things.
I had configured it to NOT scan email, but it appeared to ignore that setting.

To test this, I disabled SEP and I could send and receive email just fine.
So, I ended up uninstalling it and I installed Norton 360.

I did not do anything to SEP lately, except to install the latest virus
signature updates. Apparently that update somehow broke things.

mac said:
mathit said:
I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.
Click to expand...

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6

------------


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

.
Click to expand...
 
I forgot to mention this part...

AIM supports both IMAP and POP3. I prefer POP3 so I used that instead. I
don't understand the IMAP folder logic. It seems to create duplicate
folders.

mac said:
mathit said:
I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.
Click to expand...

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6

------------


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

.
Click to expand...
 
Norton 360 will eventually cause problems with Windows Mail also.
Microsoft Security Essentials is 100% compatible, and free:
http://www.microsoft.com/security_essentials/

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


mathit said:
I "fixed" it. It turns out that Symantec Endpoint Protection (anti
virus/anti spyware package) was hosing things.
I had configured it to NOT scan email, but it appeared to ignore that setting.

To test this, I disabled SEP and I could send and receive email just fine.
So, I ended up uninstalling it and I installed Norton 360.

I did not do anything to SEP lately, except to install the latest virus
signature updates. Apparently that update somehow broke things.

mac said:
mathit said:
I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.
Click to expand...

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6

------------


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

.
Click to expand...
Click to expand...
 
I did not know about Security Essentials. Thanks!

Gary VanderMolen said:
Norton 360 will eventually cause problems with Windows Mail also.
Microsoft Security Essentials is 100% compatible, and free:
http://www.microsoft.com/security_essentials/

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


mathit said:
I "fixed" it. It turns out that Symantec Endpoint Protection (anti
virus/anti spyware package) was hosing things.
I had configured it to NOT scan email, but it appeared to ignore that setting.

To test this, I disabled SEP and I could send and receive email just fine.
So, I ended up uninstalling it and I installed Norton 360.

I did not do anything to SEP lately, except to install the latest virus
signature updates. Apparently that update somehow broke things.

mac said:
I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6

------------


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

.
Click to expand...
Click to expand...
.
Click to expand...
 
You're very welcome.

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


mathit said:
I did not know about Security Essentials. Thanks!

Gary VanderMolen said:
Norton 360 will eventually cause problems with Windows Mail also.
Microsoft Security Essentials is 100% compatible, and free:
http://www.microsoft.com/security_essentials/

--
Gary VanderMolen, Microsoft MVP (Mail)
Microsoft MVP program: http://mvp.support.microsoft.com


mathit said:
I "fixed" it. It turns out that Symantec Endpoint Protection (anti
virus/anti spyware package) was hosing things.
I had configured it to NOT scan email, but it appeared to ignore that setting.

To test this, I disabled SEP and I could send and receive email just fine.
So, I ended up uninstalling it and I installed Norton 360.

I did not do anything to SEP lately, except to install the latest virus
signature updates. Apparently that update somehow broke things.

:


I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6

------------


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

.
Click to expand...
.
Click to expand...
Click to expand...
 
â€â€ÙƒØªØ¨ "mathit said:
I "fixed" it. It turns out that Symantec Endpoint Protection (anti
virus/anti spyware package) was hosing things.
I had configured it to NOT scan email, but it appeared to ignore that
setting.

To test this, I disabled SEP and I could send and receive email just fine.
So, I ended up uninstalling it and I installed Norton 360.

I did not do anything to SEP lately, except to install the latest virus
signature updates. Apparently that update somehow broke things.

mac said:
mathit said:
I tried to post this earlier, but I don't see it. Sorry if this is a
duplicate.
Click to expand...

You got two replies to that post.

one from me as follows:

I believe that aim now use IMAP accounts instead of POP3?

See down this page for setup instructions:

http://email.about.com/od/windowsmailtips/qt/Access_a_Free_AIM_Mail_Account_with_Windows_Mail_OE.htm

------------

And one from Gary VanderMolen, as follows:

As far as I know, the AIM server does not support port 995 or SSL.
Go to Tools, Accounts, select that account, Properties, Advanced,
then uncheck the SSL option, which should automatically change the
port to 110.

Note: AOL/AIM doesn't officially support POP any longer, but it may
still work. If port 110/no SSL also fails, switch to the IMAP settings
recommended by AOL/AIM:

http://about.aol.com/faq/openmailaccess#OE6

------------


--
Regards Steve.
MS-MVP. MAIL. [DTS] UK.
http://www.getsafeonline.org/
http://www.microsoft.com/uk/citizenship/safeandsecure/parentadvice/default.mspx

.
Click to expand...
Click to expand...
 
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