Windows Mail Corrupting mail

  • Thread starter Thread starter GenLady3
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GenLady3

Whenever I receive email, some of the emails come through OK, others are
corrupted and have a lot of odd characters and are missing photos, links that
don't work, etc. This also happens when I send emails as well. Some go
through OK, and others appear to be corrupted and all you get is a lot of
garbage.
I am running Norton and Zone Alarm but I have turned both of these off and I
still have this happen. This has been only for the last couple of months.
This happens to both myself and the other account users.

Does anyone have any suggestions?
 
GenLady3 said:
Whenever I receive email, some of the emails come through OK, others are
corrupted and have a lot of odd characters and are missing photos, links
that
don't work, etc. This also happens when I send emails as well. Some go
through OK, and others appear to be corrupted and all you get is a lot of
garbage.
I am running Norton and Zone Alarm but I have turned both of these off and
I
still have this happen. This has been only for the last couple of months.
This happens to both myself and the other account users.

Does anyone have any suggestions?
Click to expand...


Go to the Tools Menu>Options>Read tab>remove the checkmark from read all
messages in plain text.

If that fails to show your messages correctly, then take a look at the
Security tab options?
 
Norton security products are among the top three troublemakers for
Windows Mail. Symptoms often don't surface until several months have
gone by, or until an update occurs.
First, be sure to disable its email scanning, for the reason explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

Disabling the Norton program is often insufficient. If so, do a trial uninstall,
followed by using their debris removal tool:
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

Instead of uninstalling your antivirus, another option is to upgrade to
Windows Live Mail, which is more resistant to the adverse effects of overly
intrusive antivirus products: http://download.live.com/wlmail
 
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