Hi
Why don't you give us a call here at Comenersol to see if we can resolve the issue unless it is already closed.
Thanks
Kev
Gary VanderMolen \(MVP\) wrote:
"Unexpectedly terminated" is usually caused by interference from anantivirus
07-Dec-09
"Unexpectedly terminated" is usually caused by interference from a
antivirus program. Which antivirus are you running
As a minimum, email scanning in the antivirus should be turned off
although that may not be sufficient to eliminate all bad effects
In a worst case scenario, your antivirus may need to be uninstalled
Email scanning in any antivirus should be disabled, for reason
explained here
http://thundercloud.net/infoave/tutorials/email-scanning/index.ht
If no improvement after disabling email scanning, consider eithe
a) uninstalling your antivirus, o
b) upgrading to Windows Live Mail, because it is less prone to=2
suffering bad effects from intrusive antivirus programs
http://download.live.com/wlmail=2
--=2
Gary VanderMolen, Microsoft MVP (Mail
http://mvp.support.microsoft.com/default.aspx/profile/vandermole
causes for=2
Server=2
first had=2
to=2
name
my windows mail=2
verify that=2
Protocol: SMTP,=2
0x800CCC0D
Previous Posts In This Thread:
windows mail cannot send
Things have been fine then all of a sudden yesterday morning my windows mai
refused to send my email...It receives but will not send
What can i do to rectify ?
You have not given us much to go on. How exactly is it 'refusing'?
You have not given us much to go on. How exactly is it 'refusing'
Do you get an error message when you try to send? If so,=2
right-click on your error message, copy, then paste it into a reply
here
We cannot do much troubleshooting without the complete error message.=2
--=2
Gary VanderMolen, Microsoft MVP (Mail
http://mvp.support.microsoft.com/default.aspx/profile/vandermole
windows mail=20
There could be a lot of reasons and as Gary said you have not given manyclues.
There could be a lot of reasons and as Gary said you have not given man
clues. Are you using a laptop and traveling is the first obviou
question. Who is your email service provider, do NOT post your emai
address here but only the part after the @ sign. Never put your emai
address in a newsgroup such as this
Please tell us if you use Antivirus like Norton or McAfee because the
can suddenly cause problems like you are having, or it could be simpl
that you email provider has had problems
Please post back if you find the solution, it helps others. Thanks
Charlie Tam
Supershaw wrote:
:The host 'smtpmail.comenersol.
The host 'smtpmail.comenersol.com' could not be found. Please verify tha
you have entered the server name correctly
Subject 'Fw: Fwd: Fw: Why Boys Need Parents', Account
'mail.comenersol.com', Server: 'smtpmail.comenersol.com', Protocol: SMTP
Port: 25, Secure(SSL): No, Socket Error: 11001, Error Number: 0x800CCC0D
:I have sent the fault message to Gary...
I have sent the fault message to Gary...I use windows defender an
superantispyware I also have cc cleaner and system mechanic..none have give
me any trouble in the past
The website for Comenersol.
The website for Comenersol.com appears to be devoid of an
technical information. My testing reveals that there is no server name
smtpmail.comenersol.com. However, mail.comenersol.com doe
answer on port 25 (as well as port 110), so try changing=2
smtpmail.comenersol.com to mail.comenersol.com
--=2
Gary VanderMolen, Microsoft MVP (Mail
http://mvp.support.microsoft.com/default.aspx/profile/vandermole
windows mail=20
that=20
SMTP,=20
0x800CCC0D
Hi Gary...mail.comenersol.com was the original..
Hi Gary...
mail.comenersol.com was the original..I tried changing it when I first had
the problem and put the smtp in front ..I have changed it back now to
mail.comenersol.com but it still will not send
:
Since the error message you originally posted included "smtpmail . . .
Since the error message you originally posted included "smtpmail . . ." as
the server name, can you please post the new error message you are getting
since it now set to "mail.comenersol.com"? Every change / error should be
documented for best possible troubleshooting (since we are not there and
cannot see anything).
The send error message you get with mail.comenersol.
The send error message you get with mail.comenersol.com
should be quite different than the one you got with the wrong=20
server name. Please post your new error message.=20
Also, was Comenersol providing your Internet connection
when you got the send error with mail.comenersol.com?
--=20
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
had=20
named
windows mail=20
verify that=20
SMTP,=20
0x800CCC0D
:Hi GaryHere is the new fault message and yes
:
Hi Gary
Here is the new fault message and yes mail.comenersol was the ISP
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'Fw: Fwd: Fw: Why Boys Need Parents', Account:
'mail.comenersol.com', Server: 'mail.comenersol.com', Protocol: SMTP, Server
Response: '451 See
http://pobox.com/~djb/docs/smtplf.html.', Port: 25,
Secure(SSL): No, Server Error: 451, Socket Error: 10053, Error Number:
0x800CCC0F
Gary VanderMolen, Microsoft MVP (Mail)
Try turning off email scanning in your antivirus software.
Try turning off email scanning in your antivirus software. You do not need
it - it is a redundant layer of scanning that often causes this error. The
"normal" file antivirus protection will catch any such issues. Open your
antivirus software and see if you can deselect that. Some antivirus
software has to uninstalled / reinstalled to deselect the email scanning.
"Unexpectedly terminated" is usually caused by interference from anantivirus
"Unexpectedly terminated" is usually caused by interference from an
antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.
Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
If no improvement after disabling email scanning, consider either
a) uninstalling your antivirus, or
b) upgrading to Windows Live Mail, because it is less prone to=20
suffering bad effects from intrusive antivirus programs:
http://download.live.com/wlmail=20
--=20
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen
causes for=20
Server=20
first had=20
to=20
named
my windows mail=20
verify that=20
Protocol: SMTP,=20
0x800CCC0D
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