Windows Live Messager Crash - Comunication Crash

  • Thread starter Thread starter Ben Ramsay
  • Start date Start date
B

Ben Ramsay

I am having problems with Live Messeger, Every time i sign in it crashes
about 2 minutes after it has signed in.

OS enviroment as follows

Windows Vista Home Basic
1.5 GB + pagefile
C:\ 80 GB

Crash Details Fro Error Application

Problem signature
Problem Event Name: APPCRASH
Application Name: wlcomm.exe
Application Version: 14.0.8064.206
Application Timestamp: 498cddf7
Fault Module Name: ADVAPI32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03717
Exception Code: c0000005
Exception Offset: 00033bea
OS Version: 6.0.6002.2.2.0.768.2
Locale ID: 3081
Additional Information 1: 8053
Additional Information 2: 0a945b62bf6469ba48c1bcd048acbbc6
Additional Information 3: 4739
Additional Information 4: a0e4493a92c8bec3ff6a38659fbfda5c

Extra information about the problem
Bucket ID: 1254008455

Any Ideas
 
http://messenger-support.spaces.live.com/default.aspx?sa=6018852

http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13937.entry

Do you run Windows Blinds?

Fireup IE in With NO ADDONS and then Start Messenger. Any luck?

Start - All Programs - Accessories - System Tools - IE with NO ADDONS

Check IE - TOOLS - Manage Addons

Check your BHO's
http://www.securityxploded.com/bhoremover.php

Install Prevx 3.0 Home Free (it is compatiable with most antiviral and
antispyware programs - I use Avast Home and stop the unused Shields)
Prevx is very fast and very good.

http://www.prevx.com/freescan.asp

Check for malware, spyware and virus, 1st as they can cause the issue.
Check with online scanners. Run malwarebytes and superanti-spyware
in scanner mode (non resident).

Be careful, what antivirus are you using? Resident anti-spyware? Temp
disable and check. (unload Messenger, stop the above, restart Messenger)

Of course the video card drivers are always suspect.
 
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