Windows Live Mail has gone feral!

[Qu0ll]

My Vista Ultimate laptop's CPU temperature sits normally at around 45C but
now whenever I run Windows Live Mail it will shoot up over 90C and then
forcibly shut the machine down! No other program has this effect and in all
other respects things are running normally.

What could be causing this? How can I fix it? I have had the motherboard
replaced, the heat sinks and the graphics card and I still have the problem.
The machine has been cleared of all dust and has plenty of free space around
it for ventilation. It has only started happening recently and, as I said,
it is only caused by Windows Live Mail.

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
(e-mail address removed)
[Replace the "SixFour" with numbers to email me]

 

[Doug]

In my case I am using Vista Home Premium and the feral nature of WLM Version
2009 (Build 14.0.8089.0726) exhibits itself by "not responding" randomly
roughly one day in five. Usually the only solution is to turn my PC off at
the mains and restart in normal Windows mode.

Meanwhile my policy is to nurse Vista and WLM along until October when I
shall do a clean install of the European version of Windows 7 (supplied sans
Internet Explorer). Hopefully WLM will then behave impeccably and hopefully
a properly supported email client (less nerdy than Thunderbird) will
eventually come along to fill the void left by Outlook Express/Windows Mail.

I have been assured on this or related newsgroups that there is nothing
wrong with WLM and that therefore it must be my system that is at fault.
Maybe, but it was stable before WLM came along to spoil the party, and I
have not encountered any suggestions for diagnosing the "fault" in my
system. As you say, "No other program has this effect and in all
other respects things are running normally." It would be great if a solution
were to be found this time.

Doug

 

[Qu0ll]

In my case I am using Vista Home Premium and the feral nature of WLM
Version 2009 (Build 14.0.8089.0726) exhibits itself by "not responding"
randomly roughly one day in five. Usually the only solution is to turn my
PC off at the mains and restart in normal Windows mode.

Meanwhile my policy is to nurse Vista and WLM along until October when I
shall do a clean install of the European version of Windows 7 (supplied
sans Internet Explorer). Hopefully WLM will then behave impeccably and
hopefully a properly supported email client (less nerdy than Thunderbird)
will eventually come along to fill the void left by Outlook
Express/Windows Mail.

I have been assured on this or related newsgroups that there is nothing
wrong with WLM and that therefore it must be my system that is at fault.
Maybe, but it was stable before WLM came along to spoil the party, and I
have not encountered any suggestions for diagnosing the "fault" in my
system. As you say, "No other program has this effect and in all
other respects things are running normally." It would be great if a
solution were to be found this time.

Thanks for confirming there are problems with this program. WLM is an awful
piece of software. It is slow, unstable and the change implemented by MS to
only highlight the From field when there are new posts instead of
highlighting all fields on a line (as it used to do) just shows that they
don't have a clue.

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
(e-mail address removed)
[Replace the "SixFour" with numbers to email me]

 

[Alias]

In my case I am using Vista Home Premium and the feral nature of WLM
Version 2009 (Build 14.0.8089.0726) exhibits itself by "not responding"
randomly roughly one day in five. Usually the only solution is to turn
my PC off at the mains and restart in normal Windows mode.

Meanwhile my policy is to nurse Vista and WLM along until October when I
shall do a clean install of the European version of Windows 7 (supplied
sans Internet Explorer).

It will be shipped with IE. You'll pay more for a EU version. Even with
shipping, it will be cheaper to order it from the States.

Hopefully WLM will then behave impeccably and
hopefully a properly supported email client

LOL! I hope you're not holding your breath!

(less nerdy than
Thunderbird) will eventually come along to fill the void left by Outlook
Express/Windows Mail.

Do yourself a favor and learn Thunderbird. It's not that much different
and much easier to back up.

I have been assured on this or related newsgroups that there is nothing
wrong with WLM and that therefore it must be my system that is at fault.
Maybe, but it was stable before WLM came along to spoil the party, and I
have not encountered any suggestions for diagnosing the "fault" in my
system. As you say, "No other program has this effect and in all
other respects things are running normally." It would be great if a
solution were to be found this time.

Doug

Again, don't hold your breath. You are -- erroneously -- assuming that
Microsoft cares about its customers. Not only do they hold them in total
disdain, they assume each and every customer to be a pirate until they
prove otherwise four or five times.

Alias

My Vista Ultimate laptop's CPU temperature sits normally at around 45C
but now whenever I run Windows Live Mail it will shoot up over 90C and
then forcibly shut the machine down! No other program has this effect
and in all other respects things are running normally.

What could be causing this? How can I fix it? I have had the
motherboard replaced, the heat sinks and the graphics card and I still
have the problem. The machine has been cleared of all dust and has
plenty of free space around it for ventilation. It has only started
happening recently and, as I said, it is only caused by Windows Live
Mail.

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
(e-mail address removed)
[Replace the "SixFour" with numbers to email me]

 

[Doug]

(Snip)

And, it is your system.
You probably have the drivers all screwy from the replaced hardware

Qu0ll is using a laptop - what hardware might he have replaced that might be
likely to send his WLM installation into feral mode?
Doug

 

[Qu0ll]

He says himself he had the MB, heatsinks, GPU replaced.
That hardware, I would suppose.
I didn't say he himself replaced the hardware.

Learn to read.

I'm using Live Mail...It doesn't have any of those issues here.

The problem is his system or setup.

I had the hardware replaced *because* WLM went feral, not before, out of
desperation to find a solution. The situation re WLM is exactly the same
after as it was before the replacement - feral.

I have really had a gutful of people saying "it works for me, therefore it
must work everywhere". No, it is not my system and I had nothing to do with
the design of the interface or the general usability of the program. The
fact that it works for you is fortunate for you but that's about it. Need I
remind you that *every* other program (and I have about 100GB worth of them)
runs completely fine on this machine but WLM causes a system shutdown due to
overheating? Clearly there are major problems with WLM as Doug verifies.
Your faithful devotion to Mr. Gates is noted but it's not helping me or
anyone else with real problems with WLM and other software.

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
(e-mail address removed)
[Replace the "SixFour" with numbers to email me]

 

[Qu0ll]

[...]

Who replaced non-defective hardware for you?

The manufacturer did. But why does it matter? It was happening before the
hardware was replaced. You need to learn to read.

And I've had a gutful of whiny babies that screw up their PC's and wonder
why software that works perfectly for most "just gives them problems".
Perhaps one of the other 100GB of programs is installed incorrectly, since
you seem to think that hardware replacement would fix a software issue.
You're a dingbat, that's all there is to it.

My, what a sanctimonious M$ arse-licker you've turned out to be! At least
you admit it's a software problem and given that WLM is the only software
that isn't working, I think we can all work out where the problem lies. No,
make that "most" people. I exclude clueless twits like you from that
generalisation.

I'd plonk you, but reading the post made by morons make me laugh.

OK, here's a tip then: send messages to yourself over and over again.
You'll die laughing!

I'm sure if you get a flat tire, you replace the spark plugs.

You're very sure of yourself but delusion has that effect on a person.

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
(e-mail address removed)
[Replace the "SixFour" with numbers to email me]

 

[Bob Harris]

Are you sure that it is Windows Live Mail that is using all the CPU, and not
something else? That is, have you run the task manager or a similar program
to see that Live Mail is using all the CPU?

I have seen cases in which starting a program will cause an antivirus
program to take over a PC. The problem is not the first program, but how
the antivirus reacts to it. This can be tested by first turning off your
antivirus, then opening Windows Live Mail. Of course, do not open any email
attachments, while your antivirus is off.

And, have you tried turning off all other application programs while you are
running Live Mail? How about all those background processes associated with
the other programs you have available on disk (e.g., antispyware, spam
filter)? Any one of them could be triggering an adverse interaction.

Another thought is whether you have multiple CPUs? If so, you should be
able to set the "affinity" for a program to use only one of them, instead of
all of them. Note that "affinity" is different than "priority", but is
usually set via the same method.

Finally, if a program is operating oddly, the usual wisdom is to
uninstall/reinstall. If that fails, replace it with another similar
program. There are many free mail programs. Take a look at the following
link: http://www.majorgeeks.com/downloads10.html

 

[Qu0ll]

[...]

I use Linux too, so I'm only devoted to my own use of my PC's.

Your PC's what?

You have problems with other software?...Bingo!

I don't play Bingo.

It's your setup.

Yes, it's mine.

I'd hate to be the company that sold you a laptop.

I'll remember then not to buy one off you.

Woo is them.

Huh?

--
And loving it,

-Qu0ll (Rare, not extinct)
_________________________________________________
(e-mail address removed)
[Replace the "SixFour" with numbers to email me]

 

[The poster formerly known as 'The Poster Formerly]

Thanks for confirming there are problems with this program. WLM is an
awful piece of software. It is slow, unstable and the change
implemented by MS to only highlight the From field when there are new
posts instead of highlighting all fields on a line (as it used to do)
just shows that they don't have a clue.

Hi Qu0ll,

Have you considered using another similar program that can serve the
same purpose (whether for newsgroups or email) like Thunderbird? Sure
the interface is slightly different, but it would be a good test to see
if another similar program you try causes the same issues on your
machine as WLM does. IMO WLM sucks anyway and I much prefer
Thunderbird. While Thunderbird is not a perfect piece of software, it
is much better than many mail/newsgroup applications I've tried. YMMV
Let us know the results if you choose to try out my suggested test.
Best luck.

--
"Software is like sex, it's better when it's free."
- Linus Torvalds

DRM and unintended consequences:
http://blogs.techrepublic.com.com/security/?p=435&tag=nl.e101

 

[VanguardLH]

My Vista Ultimate laptop's CPU temperature sits normally at around 45C but
now whenever I run Windows Live Mail it will shoot up over 90C and then
forcibly shut the machine down! No other program has this effect and in all
other respects things are running normally.

What could be causing this? How can I fix it? I have had the motherboard
replaced, the heat sinks and the graphics card and I still have the problem.
The machine has been cleared of all dust and has plenty of free space around
it for ventilation. It has only started happening recently and, as I said,
it is only caused by Windows Live Mail.

That your CPU is getting overheated is NOT a problem of 100% CPU usage.
Yes, heat will go up but the cooling system should still keep the CPU
within its operating range for temperature. You have a fan that isn't
spinning fast enough or isn't getting sped up with increased
temperature, the heatsink fell off the CPU, it is extremely dusty inside
(dust is a thermal insulator, not thermal conductor) and blocking the
fins in the heatsink or generating severe turbulence for airflow across
the blades of fans.

Something is wrong with your hardware so fix that first. The CPU should
never go outside its operating range for temperature no matter how busy
it is. There are even burn-in tests, like running Prime95, that are to
deliberately test a host to ensure no problems with it. They will
deliberately attempt to heat up every component within your host to
ensure all components run at the highest temperature and that all
components are getting properly cooled.

Cooling won't work if there isn't enough intake for air, if cables
(especially flat ones) block the airflow through the case, if thermal
compound wasn't used on the heatsinks or they aren't properly seated
(i.e., flat against the heatsink and component face), if the intake or
exhaust ports for airflow are blocked (by dust, cables, hair, paper, or
whatever). Running games, Prime95, or anything else that maximizes
computation resources to produce the most heat should overheat your
system. If the physical setup doesn't provide sufficient cooling, don't
expect software to compensate.

 

[VanguardLH]

computation resources to produce the most heat should overheat your
system

Typo correction:

computation resources to produce the most heat should NOT overheat your
system