windows keeps re-starting

  • Thread starter Thread starter Becky B
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Becky B

I am running Window XP and when I turn my computer on and
try to contect to my ISP, I get a box in the middle of my
screen that says (lsass.exe) file has an error and
(NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
minute and re-starts my computer over and over again.
What can I do to fix it?

Thanks you
 
Becky B said:
I am running Window XP and when I turn my computer on and
try to contect to my ISP, I get a box in the middle of my
screen that says (lsass.exe) file has an error and
(NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
minute and re-starts my computer over and over again.
Click to expand...

This is caused by malware attack. Enable the Windows XP firewall, then
visit the Windows Update site to install the critical patches that are
missing on your system.
"Description of the Windows XP Internet Connection Firewall"
(http://support.microsoft.com/?kbid=320855)
 
In
Becky B said:
I am running Window XP and when I turn my computer on and
try to contect to my ISP, I get a box in the middle of my
screen that says (lsass.exe) file has an error and
(NTAUTHORITY/SYSTEM). It then proceeds to countdown for 1
minute and re-starts my computer over and over again.
What can I do to fix it?
Click to expand...


You have the Sasser worm.

First go to Start | Run and type shutdown -a

That will stop it from shutting down.

Then read here:


http://vil.nai.com/vil/content/v_125007.htm
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_SASSER.A
http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx
http://www.microsoft.com/security/incident/sasser.asp
 
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