Windows Installer

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Guest

I went to install 'Office' XP - Pro and got a message of;

The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if Windows Installer is not correctly installed.
Contact your support personel for assistance.

Does anybody have an idea what I could do to fix or replace the installer?
Can I use my XP upgrade disk and just reload the Installer separately?
Is any thing like that possible?
Thanks...
Jay
 
Jay said:
I went to install 'Office' XP - Pro and got a message of;

The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if Windows Installer is not correctly installed.
Contact your support personel for assistance.

Does anybody have an idea what I could do to fix or replace the installer?
Click to expand...

Hi

The "Windows Installer Service Could Not Be Accessed" Error Message
appears When You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

Error Message When You Try to Install a Program
http://support.microsoft.com/default.aspx?scid=kb;EN-US;330176

How to Troubleshoot Windows Installer Engine Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;260404

Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller
 
What was your original post? In the meantime:

The Windows Installer service could not be accessed. This can occur if you
are running in safe mode or if the Windows Installer is not correctly
installed.

Go to Start/Run and type in:
msiexec /unregister [click ok]

Then Start/Run and type in:
msiexec /regserver [click ok]

The Windows Installer Service Could Not Be Accessed" Error Message When You
Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315346

Windows Installer Fix for Permissions (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows Installer can use logging to help assist in troubleshooting issues
with installing software packages. To enable verbose logging apply this
edit:

Windows Installer Logging or Cleanup Utility (Line 84)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Windows Installer will store the logs in the TEMP directory. The filename is
random, but begins with the letters "Msi" and end with a .log extension.

Windows Installer CleanUp Utility (Office Products)
http://download.microsoft.com/download/office2000pro/util20/1/NT4/EN-US/msicuu.exe

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller
 
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