Windows Installer problem

  • Thread starter Thread starter LEo
  • Start date Start date
L

LEo

Could you please advise what could be wrong when I try to
install/start Office 2003 cd and application on Windows
XP machine and getting the following message "The Windows
Installer Service could not be accessed"?
 
LEo said:
Could you please advise what could be wrong when I try to
install/start Office 2003 cd and application on Windows
XP machine and getting the following message "The Windows
Installer Service could not be accessed"?
Click to expand...

Leo

Go to Start/Run and type: services.msc and press OK.

Scroll down to the Windows Installer service and double click that item.
Make sure that it is set to Automatic or Manual. Click on Start the service.
--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org
 
-----Original Message-----


Leo

Go to Start/Run and type: services.msc and press OK.

Scroll down to the Windows Installer service and double click that item.
Make sure that it is set to Automatic or Manual. Click on Start the service.
--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org
Click to expand...
Ronnie,

Thank you very much for your reply to the problem I have
on my computer. It appears that I do not have Windows
Installer service at all on my computer. I mean, there is
not service "Windows Installer" at all. And I think, I
used to see it there before. Could you please advise -
how I can reinstall or get back Windows Installer service?

Sincerely,

Leo
 
Leo said:
Ronnie,

Thank you very much for your reply to the problem I have
on my computer. It appears that I do not have Windows
Installer service at all on my computer. I mean, there is
not service "Windows Installer" at all. And I think, I
used to see it there before. Could you please advise -
how I can reinstall or get back Windows Installer service?

Sincerely,
Click to expand...


Leo

Try these fixes, in this order. (Originally posted by MVP Kelly)

To unregister and re-register Windows Installer:
Click Start, and then click Run.
Type in the Open box: msiexec /unregister and then click OK.


Click Start, and then click Run.
Type in the Open box: msiexec /regserver click OK.
Type commands exactly, including the space between c and /.

This will not affect programs which use Windows Installer that are already
installed.

310598 - Overview of the Windows Installer Technology:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;310598

330176 - Error Message When You Try to Install a Program:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q330176

The "Windows Installer Service Could Not Be Accessed"
Error Message
appears When You Add or Remove Program
http://support.microsoft.com/default.aspx?scid=kb;en-us;315346

How to Troubleshoot Windows Installer Engine Problems
http://support.microsoft.com/default.aspx?scid=kb;EN-US;260404

Windows Installer Fix (Line 94)
http://www.kellys-korner-xp.com/xp_tweaks.htm

Troubleshooting Windows Installer
http://www.kellys-korner-xp.com/xp_w.htm#xp_wininstaller

http://www.kellys-korner-xp.com/xp_w.htm and scroll down
to: "Windows Installer" - download and run the "WI.zip" file.

--
Ronnie Vernon
Microsoft MVP-Windows Shell/User
Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org
 
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