Windows Installer not working..

T

Ted Gervais

I just discovered that I have a problem installing anything in my WindowsXP
setup.
When I click on the program that I wish to install I get a note back from
Windows saying : Windows installer could not be accessed because I am either
in Safe Mode or Windows Installer is not correctly installed???

How did this happen? How do I get it to work again. And I am not in Safe
mode..
 
S

Smoker

Ted Gervais said:
I just discovered that I have a problem installing anything in my WindowsXP
setup.
When I click on the program that I wish to install I get a note back from
Windows saying : Windows installer could not be accessed because I am
either in Safe Mode or Windows Installer is not correctly installed???

How did this happen? How do I get it to work again. And I am not in Safe
mode..
Microsoft has a free uninstaller for it's sometimes buggy Installer app. If
you find and install it I think it just removes the Installer from your
system and you need to install the Installer again so download both to be
sure.
 
R

Ramesh, MS-MVP

Click Start, Run, and type SERVICES.MSC. In the right pane, right-click Windows Installer, and then click Start. Also, set the service "Startup Type" to Manual.

Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803

Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/...FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

"The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516



--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I just discovered that I have a problem installing anything in my WindowsXP
setup.
When I click on the program that I wish to install I get a note back from
Windows saying : Windows installer could not be accessed because I am either
in Safe Mode or Windows Installer is not correctly installed???

How did this happen? How do I get it to work again. And I am not in Safe
mode..
 

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