Windows Installer is not working

  • Thread starter Thread starter Dawn
  • Start date Start date
D

Dawn

I'm asking this question for my Mom. While trying to install MSN 9.0
from a disk she was sent in the mail, the installation would get to the
end when the programs were being installed, then it fails because the
Windows Installer could not be installed. Does anyone get this? When
we called MSN for help, they advised to remove all old versions of MSN.
Did that, but still failed at same point. MSN says there is nothing
more they can do, that the error is not with their installation. I
guess they told her that its an XP problem. She can't get online at all
now because old MSN is removed and new won't work. Any ideas on how to
proceed would be greatly appreciated. Thanks.
 
Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

----------------------------------------------------------------------------------------


| I'm asking this question for my Mom. While trying to install MSN 9.0
| from a disk she was sent in the mail, the installation would get to the
| end when the programs were being installed, then it fails because the
| Windows Installer could not be installed. Does anyone get this? When
| we called MSN for help, they advised to remove all old versions of MSN.
| Did that, but still failed at same point. MSN says there is nothing
| more they can do, that the error is not with their installation. I
| guess they told her that its an XP problem. She can't get online at all
| now because old MSN is removed and new won't work. Any ideas on how to
| proceed would be greatly appreciated. Thanks.
|
 
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