Windows Installer Error

  • Thread starter Thread starter Khalid
  • Start date Start date
K

Khalid

Dear friends,
I am experiencing this problem whenever I try to Install anything that
requires windows installer. It gives me the following Error message:

"The Windows Installer Service could not be accessed. This can occur if you
are running Windows in safe mode, or if the Windows installer is not
correctly installed. Contact your support personnel for assistance."

I tried copying the installer executable and dlls from another computer
where Installer works to this computer, but still it didnt work.

When I try to start the service in the Services it gives me the following
error:
"Could not start the window installer service on local computer
Error : 1069: the service did not start due to logon failure"

Can anyone figure why this is happening. I tried installing the latest
Windows Installer from the Microsoft website, but that didn't work either.

Thanks,
Khalid
 
Khalid said:
Dear friends,
I am experiencing this problem whenever I try to Install anything that
requires windows installer. It gives me the following Error message:

"The Windows Installer Service could not be accessed. This can occur if you
are running Windows in safe mode, or if the Windows installer is not
correctly installed. Contact your support personnel for assistance."
Click to expand...

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver


If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674
 
By any chance, have you recently applied SP4? Try
uninstalling it to see if you resolve the issue. I had the
same error, removed SP4 and was able to use MSI installs.
HOWEVER, when I re-apply SP4 again, the problem returned.

I am looking for a fix with SP4 installed already, looking
into removing and re-installing the whole service, perhaps
a downgrade/upgrade process.

If anyone has ideas, please lend a hand.
 
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