Windows Installer Error

  • Thread starter Thread starter Bill
  • Start date Start date
B

Bill

We installed service pack 4, it failed the first time,
ran again and it finish fine. now

Both Norton Anti Virus' don't work again; do I need to
enable something?>Also, I can't get into anything Windows
based (ARCServe>Manager being one of the programs). Every
time I try to open the ARCServe Mngr, a Windows Installer
icon appears and then errors out saying "Windows
Installer could not be found; contact your service
provider to verify that Windows Installer is
properly registered"...

Any Ideasn what happened and what I can do to fix.

Thanks for the help,
Bill
 
Bill said:
We installed service pack 4, it failed the first time,
ran again and it finish fine. now

Both Norton Anti Virus' don't work again; do I need to
enable something?>Also, I can't get into anything Windows
based (ARCServe>Manager being one of the programs). Every
time I try to open the ARCServe Mngr, a Windows Installer
icon appears and then errors out saying "Windows
Installer could not be found; contact your service
provider to verify that Windows Installer is
properly registered"...

Any Ideasn what happened and what I can do to fix.
Click to expand...

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver


If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674
 
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