Windows Installer dialog box pops up

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Guest

After downloading IE7, I get the Windows Installer dialog box popping up each
time I click on IE7, "My Computer" and "My Documents" for about a minute or
two. Some of the help says to reinstall the offending application. When I
stick in my Windows XP CD it says that the current OS is newer than whats on
the CD, since I'm currently running Windows xp service Pack 2. I went through
the "Windows Installer Problems" document without any success. Please don't
tell me just to upgrade to Vista.

Thanks,

Mike
 
Hi Mike,

Do you have any idea which application is the installer trying to repair?

Click Start, Run and type eventvwr.msc
Select the "Application" log
Look for the recent entries with the source column containing "MsiInstaller"
Double-click the entry for more details.
It may show the product name for which the installation/repair took place

================================================
Sample entry
================================================
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 4/13/2007
Time: 11:30:21 AM
Description:
Product: Windows Live Messenger -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 37 31 37 30 30 46 {571700F
0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4
0010: 42 33 41 2d 42 30 33 44 B3A-B03D
0018: 2d 33 35 41 31 34 42 42 -35A14BB
0020: 35 39 33 39 46 7d 2c 20 5939F},
0028: 31 36 30 32 1602
================================================

In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

Okie. I won't tell that :)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


After downloading IE7, I get the Windows Installer dialog box popping up each
time I click on IE7, "My Computer" and "My Documents" for about a minute or
two. Some of the help says to reinstall the offending application. When I
stick in my Windows XP CD it says that the current OS is newer than whats on
the CD, since I'm currently running Windows xp service Pack 2. I went through
the "Windows Installer Problems" document without any success. Please don't
tell me just to upgrade to Vista.

Thanks,

Mike
 
Hello Ramesh,

The problem is solved.

Thanks,

Mike



Ramesh said:
Hi Mike,

Do you have any idea which application is the installer trying to repair?

Click Start, Run and type eventvwr.msc
Select the "Application" log
Look for the recent entries with the source column containing "MsiInstaller"
Double-click the entry for more details.
It may show the product name for which the installation/repair took place

================================================
Sample entry
================================================
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 4/13/2007
Time: 11:30:21 AM
Description:
Product: Windows Live Messenger -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 37 31 37 30 30 46 {571700F
0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4
0010: 42 33 41 2d 42 30 33 44 B3A-B03D
0018: 2d 33 35 41 31 34 42 42 -35A14BB
0020: 35 39 33 39 46 7d 2c 20 5939F},
0028: 31 36 30 32 1602
================================================

In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

Okie. I won't tell that :)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


After downloading IE7, I get the Windows Installer dialog box popping up each
time I click on IE7, "My Computer" and "My Documents" for about a minute or
two. Some of the help says to reinstall the offending application. When I
stick in my Windows XP CD it says that the current OS is newer than whats on
the CD, since I'm currently running Windows xp service Pack 2. I went through
the "Windows Installer Problems" document without any success. Please don't
tell me just to upgrade to Vista.

Thanks,

Mike
Click to expand...
 
You're welcome, Mike.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


Hello Ramesh,

The problem is solved.

Thanks,

Mike



Ramesh said:
Hi Mike,

Do you have any idea which application is the installer trying to repair?

Click Start, Run and type eventvwr.msc
Select the "Application" log
Look for the recent entries with the source column containing "MsiInstaller"
Double-click the entry for more details.
It may show the product name for which the installation/repair took place

================================================
Sample entry
================================================
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 4/13/2007
Time: 11:30:21 AM
Description:
Product: Windows Live Messenger -- Configuration failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 35 37 31 37 30 30 46 {571700F
0008: 30 2d 44 42 39 44 2d 34 0-DB9D-4
0010: 42 33 41 2d 42 30 33 44 B3A-B03D
0018: 2d 33 35 41 31 34 42 42 -35A14BB
0020: 35 39 33 39 46 7d 2c 20 5939F},
0028: 31 36 30 32 1602
================================================

In some cases, the application name may not be available, but the ProductCode will be available. You can then map the ProductCode with the actual product name using the steps listed in this article:

Windows Installer: Dealing with installation failures:
http://www.winhelponline.com/articles/68/1/

Okie. I won't tell that :)

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com
Click to expand...
 
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