Phil,
First, thank you very much for your time and help. I located the event
id's
in the log you mentioned, they read as follows:
Event ID 1001: Detection of product
'{AC76BA86-1033-0000-7760-000000000002}', feature 'PDFMakerForIE' failed
during request for component ''
Event ID 1004: Detection of product
'{AC76BA86-1033-0000-7760-000000000002}', feature 'Distiller', component
'{2B05FFFE-3ACD-4FCB-A2A1-242F0F0812C6}' failed. The resource
'C:\Documents
and Settings\All Users\Documents\Adobe PDF\Startup\' does not exist.
Event ID: 11729 shows this message: Product: Adobe Acrobat 7.0
Professional
-- Configuration failed.
I do not have the Adobe CS2 install CDs to uninstall/reinstall. If
there's
any further insight you might have to fix the issue, I'd appreciate it.
I'm
going nuts clicking "Cancel" anywhere from 3-6 times whenever I launch any
MS
Office apps, open Internet Explorer &/or open "My Computer / My
Documents,"
among other things. If not, thank you very much for giving me the
direction
to at least get to the root of the problem.
Best regards,
Brent
Phil Wilson said:
If you go back to that faq article, it shows that product code and
component
guids are in the event log. If you search for those in the components
text
file you'll find out what product is broken (probably Acrobat, but maybe
not) but more importantly the component's file name (or registry entry)
that
keeps being repaired. The most likely issue is that something was
installed
after Acrobat that broke an Acrobat file, so it keeps getting repaired.
Or
perhaps a file or registry entry installed by Acrobat is getting removed
for
some reason. The point of the list of component guids is to find which
file
is broken.
--
Phil Wilson
[Microsoft MVP-Windows Installer]
Brentosaurus said:
Thank you, but I'm not quite sure what to do next... I downloaded the
DumpComponentList.zip file and got to the comps.txt file. It looks to
be
a
long log of some sort. What do I need to do next? Thanks for your
help.
:
Hi:
Same problem previous thread.
Phil Wilson wrote:
See if this helps:
http://www.installsite.org/pages/en/msifaq/a/1037.htm
I checked the log and have hundreds of MSIInstaller entries all ID
11728
saying:
Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11728
Date: 04/12/2006
Time: 4:17:33 PM
User: N/A
Computer: WS1
Description:
Product: hp officejet 6100 series -- Configuration completed
successfully.
One entry id 1001 says:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 02/24/2006
Time: 6:33:04 PM
User: N/A
Computer: WS1
Description:
Detection of product '{00140409-78E1-11D2-B60F-006097C998E7}', feature
'TCWorks4Files' failed during request for component ''