Windows Installer 3.1 Greyed Out in AutoUpdates

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Platform: XP Service Pack 2 (2600)
Problem: In Automatic Updates, there's one update available: Windows
Installer 3.1. The checkbox is greyed out and checked, meaning I can't
choose to not install it. Thing is, when I click Install, it eventually says
it cannot be installed, and that update is offered again. I attempt to
reinstall, the same thing happens.

I'd like to be able to either:
a) unselect the Windows Installer 3.1, or
b) have it install successfully.
 
Obsi said:
Platform: XP Service Pack 2 (2600)
Problem: In Automatic Updates, there's one update available: Windows
Installer 3.1. The checkbox is greyed out and checked, meaning I can't
choose to not install it. Thing is, when I click Install, it eventually
says
it cannot be installed, and that update is offered again. I attempt to
reinstall, the same thing happens.

I'd like to be able to either:
a) unselect the Windows Installer 3.1, or
b) have it install successfully.
Click to expand...
Here is a direct link if this is the update that you want to install :
http://support.microsoft.com/kb/927891 .
 
Allan said:
Here is a direct link if this is the update that you want to install :
http://support.microsoft.com/kb/927891 .
Click to expand...

Did that, the installers said that I was up to date on those. On a related
note, it's not just Installer 3.1 that's not installing -- it's also Security
Updates for Windows XP (KB905414 and KB896423). It doesn't say why, simply
says that they were not installed.
 
Go to Start > Run > type in or copy and paste this into the Open: line

%windir%\KB893803v2.log

Click OK
Copy and paste the Windows Installer installation log into your reply,
please.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============
 
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