Windows firewall and wireless net working

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Guest

Hi all, I am having trouble with my wireless set up. My remote computer
shows I am connected to the wireless connection and that the signal is good
but I can't get online to AOL. The message tells me it might be a firewall
setting and to configure the software to allow AOL access to the net work. I
can't figure out how to do it! Every time I click on windows firewall it
gives me an error that says ICS isn't running, do you want to start? Then
when I say yes I get a message that tells me windows can't start it. The
other issue is when my toshiba laptop goes into hibernate it seems to lose
all the wireless networking settings and I have to set it all up every time.
Please, any help you can give would be greatly appreciated. I am about to go
crazy!!!!
 
The Windows Firewall would not prevent you from accessing the internet and
it sounds like you can not even get it started anyway which means that it is
not running. I surely hope you have some sort of firewall protection such as
if you have an internet router which could be part of your wireless access
point. Anyhow if you have some other application that is installed that is a
software firewall or can act as one then that could be blocking access.
Assuming you do have an internet router protecting your network try booting
your computer into Safe Mode with networking to see if you can then access
the internet as needed and if you can then you definitely have a startup
service or program that is causing your access problem and you can use
msconfig to try and find the culprit in a trial and error method with
selective startup.

If none of that helps you have some other problem with your wireless network
or tcp/ip configuration such as not using the correct default gateway or DNS
servers that are usually provided automatically by the DHCP server built
into the internet router. The link below may help you on the basics of
troubleshooting network connectivity. As far as hibernation you may want to
go into Control Panel/power options to tweak your power settings such as
disabling hibernation. There may also be settings in the properties of the
network adapter in Control Panel/network connections that you can tweak for
the way it works for power saving.

Steve

http://support.microsoft.com/default.aspx?scid=kb;en-us;314067
 
Thanks for your input!
I am just going by what the AOL message is telling me. It says that the the
problem may be caused by a firewall and to my knowledge the windows firewall
is the only one on my computer. I do have Web-Root and Norton but can't find
any mention of a firewall on either one of them! I don't know about a
internet router. I have a cable modem plugged into a wireless router.

Don't know how to boot in safe mode with networking.
Do I type msconfig from the start/run menu? Selective start up? Can you
provide step by step?

I know the gateway is correct because it was working and I have the network
setup notes.

I tried the link and it is unavailable. Thanks anyway.
 
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