Windows Fax and Scan (WFS) can't use Outlook 2007 Contacts

  • Thread starter Thread starter tempelife
  • Start date Start date
T

tempelife

System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook Contacts in
order to populate the fax number field. WFS is using Windows Contact instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
..hol
..ibc
..ics
..msg
..vcf
..vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
..contact
..group
..p7c
..vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited to only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) -> Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but “Grayed Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the file up
directly it doesn’t work. It seems fine to me, but I thought I throw that in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory Service all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are not the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work together in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t work on
Vista x64 told to me by a Windows Dialog Box, but I don’t think should be
preventing me from bringing my Outlook Contacts into WFS.
 
Verify that you have configured the Outlook Address Book Service correctly.
 
I'm not sure how to "configure the Outlook Address Book Service correctly."
However, when I right click contacts, select properties, and then choose the
outlook address tab, "show this folder as an email address book" is selected
but grayed out.

An interesting note is that when I click File, then Folder, then Contact
properties Outlook crashes every time. What is that about? Though right
clicking on contacts and going to properties works. Do both of these go to
the same place?

Thanks,
Bret

Russ Valentine said:
Verify that you have configured the Outlook Address Book Service correctly.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook Contacts
in
order to populate the fax number field. WFS is using Windows Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) -> Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but “Grayed Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the file up
directly it doesn’t work. It seems fine to me, but I thought I throw that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory Service all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are not the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work together in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t work on
Vista x64 told to me by a Windows Dialog Box, but I don’t think should be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
 
That is certainly an "interesting note." It explains your problem. Now
provide the precise steps you used to corrupt your Outlook profile. You were
there. We weren't. We can't read minds. How to configure the Outlook Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
tempelife said:
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then choose
the
outlook address tab, "show this folder as an email address book" is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then Contact
properties Outlook crashes every time. What is that about? Though right
clicking on contacts and going to properties works. Do both of these go
to
the same place?

Thanks,
Bret

Russ Valentine said:
Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) -> Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but “Grayed Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the file
up
directly it doesn’t work. It seems fine to me, but I thought I throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t think should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all other ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007 w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best way to
salvage all my emails, email folders, accounts, contacts, rules, etc. w/o
bringing the corruption into a new PST file?

Thanks,
Bret

Russ Valentine said:
That is certainly an "interesting note." It explains your problem. Now
provide the precise steps you used to corrupt your Outlook profile. You were
there. We weren't. We can't read minds. How to configure the Outlook Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
tempelife said:
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then choose
the
outlook address tab, "show this folder as an email address book" is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then Contact
properties Outlook crashes every time. What is that about? Though right
clicking on contacts and going to properties works. Do both of these go
to
the same place?

Thanks,
Bret

Russ Valentine said:
Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) -> Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but “Grayed Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the file
up
directly it doesn’t work. It seems fine to me, but I thought I throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t think should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
I never said anything about a corrupted PST file. I said your Outlook
Address Book Service is corrupted. The only way to repair it in Outlook 2007
is to create a new Outlook profile from scratch. That's why know how you
configured the Outlook Address Book Service in the first place is important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You should
ask in a BCM group whether using it for your fax address book is even
supported.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007 w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best way to
salvage all my emails, email folders, accounts, contacts, rules, etc. w/o
bringing the corruption into a new PST file?

Thanks,
Bret

Russ Valentine said:
That is certainly an "interesting note." It explains your problem. Now
provide the precise steps you used to corrupt your Outlook profile. You
were
there. We weren't. We can't read minds. How to configure the Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
tempelife said:
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then
choose
the
outlook address tab, "show this folder as an email address book" is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then
Contact
properties Outlook crashes every time. What is that about? Though
right
clicking on contacts and going to properties works. Do both of these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but “Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the
file
up
directly it doesn’t work. It seems fine to me, but I thought I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created a new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is related to
being a x64 bit OS?

Russ Valentine said:
I never said anything about a corrupted PST file. I said your Outlook
Address Book Service is corrupted. The only way to repair it in Outlook 2007
is to create a new Outlook profile from scratch. That's why know how you
configured the Outlook Address Book Service in the first place is important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You should
ask in a BCM group whether using it for your fax address book is even
supported.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007 w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best way to
salvage all my emails, email folders, accounts, contacts, rules, etc. w/o
bringing the corruption into a new PST file?

Thanks,
Bret

Russ Valentine said:
That is certainly an "interesting note." It explains your problem. Now
provide the precise steps you used to corrupt your Outlook profile. You
were
there. We weren't. We can't read minds. How to configure the Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then
choose
the
outlook address tab, "show this folder as an email address book" is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then
Contact
properties Outlook crashes every time. What is that about? Though
right
clicking on contacts and going to properties works. Do both of these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but “Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open the
file
up
directly it doesn’t work. It seems fine to me, but I thought I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
I doubt it has anything to do with 64 bit. Your post doesn't make sense.
Creating a new Address Book Service in no way creates a new profile. State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created a new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is related
to
being a x64 bit OS?

Russ Valentine said:
I never said anything about a corrupted PST file. I said your Outlook
Address Book Service is corrupted. The only way to repair it in Outlook
2007
is to create a new Outlook profile from scratch. That's why know how you
configured the Outlook Address Book Service in the first place is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You
should
ask in a BCM group whether using it for your fax address book is even
supported.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007 w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best way
to
salvage all my emails, email folders, accounts, contacts, rules, etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your problem. Now
provide the precise steps you used to corrupt your Outlook profile.
You
were
there. We weren't. We can't read minds. How to configure the Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then
choose
the
outlook address tab, "show this folder as an email address book" is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then
Contact
properties Outlook crashes every time. What is that about? Though
right
clicking on contacts and going to properties works. Do both of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open
the
file
up
directly it doesn’t work. It seems fine to me, but I thought I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
Maybe I didn't do the right thing.

I went Control Panel-> 32-Bit-> Mail-> Profiles-> Add-> Then I named it
"Outlook2".
By doing so another PST file was created.
I chose to make it my default profile.

But it did not work with WFS.

However, I no longer had problem within Outlook clicking File-> Folders->
Contacts-> Properties meaning Outlook no longer crashed unexpectedly.

Thanks,
Bret


Russ Valentine said:
I doubt it has anything to do with 64 bit. Your post doesn't make sense.
Creating a new Address Book Service in no way creates a new profile. State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created a new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is related
to
being a x64 bit OS?

Russ Valentine said:
I never said anything about a corrupted PST file. I said your Outlook
Address Book Service is corrupted. The only way to repair it in Outlook
2007
is to create a new Outlook profile from scratch. That's why know how you
configured the Outlook Address Book Service in the first place is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You
should
ask in a BCM group whether using it for your fax address book is even
supported.
--
Russ Valentine
[MVP-Outlook]
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007 w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best way
to
salvage all my emails, email folders, accounts, contacts, rules, etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your problem. Now
provide the precise steps you used to corrupt your Outlook profile.
You
were
there. We weren't. We can't read minds. How to configure the Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then
choose
the
outlook address tab, "show this folder as an email address book" is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then
Contact
properties Outlook crashes every time. What is that about? Though
right
clicking on contacts and going to properties works. Do both of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open
the
file
up
directly it doesn’t work. It seems fine to me, but I thought I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Service†doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
If you created a new profile with a new PST file, there would be no
Contacts.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Maybe I didn't do the right thing.

I went Control Panel-> 32-Bit-> Mail-> Profiles-> Add-> Then I named it
"Outlook2".
By doing so another PST file was created.
I chose to make it my default profile.

But it did not work with WFS.

However, I no longer had problem within Outlook clicking File-> Folders->
Contacts-> Properties meaning Outlook no longer crashed unexpectedly.

Thanks,
Bret


Russ Valentine said:
I doubt it has anything to do with 64 bit. Your post doesn't make sense.
Creating a new Address Book Service in no way creates a new profile.
State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created a
new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is
related
to
being a x64 bit OS?

:

I never said anything about a corrupted PST file. I said your Outlook
Address Book Service is corrupted. The only way to repair it in
Outlook
2007
is to create a new Outlook profile from scratch. That's why know how
you
configured the Outlook Address Book Service in the first place is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You
should
ask in a BCM group whether using it for your fax address book is even
supported.
--
Russ Valentine
[MVP-Outlook]
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all
other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007
w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best
way
to
salvage all my emails, email folders, accounts, contacts, rules,
etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your problem.
Now
provide the precise steps you used to corrupt your Outlook profile.
You
were
there. We weren't. We can't read minds. How to configure the
Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then
choose
the
outlook address tab, "show this folder as an email address book"
is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then
Contact
properties Outlook crashes every time. What is that about?
Though
right
clicking on contacts and going to properties works. Do both of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
message
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose
Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and
I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open
the
file
up
directly it doesn’t work. It seems fine to me, but I thought
I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions
are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Serviceâ€
doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t
think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
Sorry Russ,

Been out with a horrible fever.
That's true, but I created a couple of fictitious contacts for testing to
see if the new PST file would work with WFS, but no dice.

I don't know what else to to do.

Thanks,
Bret

Russ Valentine said:
If you created a new profile with a new PST file, there would be no
Contacts.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Maybe I didn't do the right thing.

I went Control Panel-> 32-Bit-> Mail-> Profiles-> Add-> Then I named it
"Outlook2".
By doing so another PST file was created.
I chose to make it my default profile.

But it did not work with WFS.

However, I no longer had problem within Outlook clicking File-> Folders->
Contacts-> Properties meaning Outlook no longer crashed unexpectedly.

Thanks,
Bret


Russ Valentine said:
I doubt it has anything to do with 64 bit. Your post doesn't make sense.
Creating a new Address Book Service in no way creates a new profile.
State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created a
new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is
related
to
being a x64 bit OS?

:

I never said anything about a corrupted PST file. I said your Outlook
Address Book Service is corrupted. The only way to repair it in
Outlook
2007
is to create a new Outlook profile from scratch. That's why know how
you
configured the Outlook Address Book Service in the first place is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You
should
ask in a BCM group whether using it for your fax address book is even
supported.
--
Russ Valentine
[MVP-Outlook]
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all
other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook 2007
w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best
way
to
salvage all my emails, email folders, accounts, contacts, rules,
etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your problem.
Now
provide the precise steps you used to corrupt your Outlook profile.
You
were
there. We weren't. We can't read minds. How to configure the
Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
I'm not sure how to "configure the Outlook Address Book Service
correctly."
However, when I right click contacts, select properties, and then
choose
the
outlook address tab, "show this folder as an email address book"
is
selected
but grayed out.

An interesting note is that when I click File, then Folder, then
Contact
properties Outlook crashes every time. What is that about?
Though
right
clicking on contacts and going to properties works. Do both of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book Service
correctly.
--
Russ Valentine
[MVP-Outlook]
message
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose
Outlook
Contacts
in
order to populate the fax number field. WFS is using Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything, and
I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then open
the
file
up
directly it doesn’t work. It seems fine to me, but I thought
I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look In->
Windows Contact, Active Directory, Verisign Internet Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure permissions
are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Serviceâ€
doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t
think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
Do those Contacts contain valid, resolved fax addresses? What happens when
you open the address book view in Outlook?
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Sorry Russ,

Been out with a horrible fever.
That's true, but I created a couple of fictitious contacts for testing to
see if the new PST file would work with WFS, but no dice.

I don't know what else to to do.

Thanks,
Bret

Russ Valentine said:
If you created a new profile with a new PST file, there would be no
Contacts.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Maybe I didn't do the right thing.

I went Control Panel-> 32-Bit-> Mail-> Profiles-> Add-> Then I named it
"Outlook2".
By doing so another PST file was created.
I chose to make it my default profile.

But it did not work with WFS.

However, I no longer had problem within Outlook clicking File->
Folders->
Contacts-> Properties meaning Outlook no longer crashed unexpectedly.

Thanks,
Bret


:

I doubt it has anything to do with 64 bit. Your post doesn't make
sense.
Creating a new Address Book Service in no way creates a new profile.
State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created
a
new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is
related
to
being a x64 bit OS?

:

I never said anything about a corrupted PST file. I said your
Outlook
Address Book Service is corrupted. The only way to repair it in
Outlook
2007
is to create a new Outlook profile from scratch. That's why know
how
you
configured the Outlook Address Book Service in the first place is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You
should
ask in a BCM group whether using it for your fax address book is
even
supported.
--
Russ Valentine
[MVP-Outlook]
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all
other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook
2007
w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best
way
to
salvage all my emails, email folders, accounts, contacts, rules,
etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your
problem.
Now
provide the precise steps you used to corrupt your Outlook
profile.
You
were
there. We weren't. We can't read minds. How to configure the
Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
message
I'm not sure how to "configure the Outlook Address Book
Service
correctly."
However, when I right click contacts, select properties, and
then
choose
the
outlook address tab, "show this folder as an email address
book"
is
selected
but grayed out.

An interesting note is that when I click File, then Folder,
then
Contact
properties Outlook crashes every time. What is that about?
Though
right
clicking on contacts and going to properties works. Do both
of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book
Service
correctly.
--
Russ Valentine
[MVP-Outlook]
message
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose
Outlook
Contacts
in
order to populate the fax number field. WFS is using
Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read
every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set
Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start
menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set
Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything,
and
I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then
open
the
file
up
directly it doesn’t work. It seems fine to me, but I
thought
I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look
In->
Windows Contact, Active Directory, Verisign Internet
Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure
permissions
are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t
work
together
in
Vista x64.
Can anyone confirm or deny this?

As I’ve already found out, “Outlook Internet Fax Serviceâ€
doesn’t
work
on
Vista x64 told to me by a Windows Dialog Box, but I don’t
think
should
be
preventing me from bringing my Outlook Contacts into WFS.
Click to expand...
Click to expand...
Click to expand...
 
Yes, the faxes contain valid, resolved fax phone numbers.
I'm not sure what you mean by "open address book view in Outlook"?

I'm I supposed to go to Veiw

Russ Valentine said:
Do those Contacts contain valid, resolved fax addresses? What happens when
you open the address book view in Outlook?
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Sorry Russ,

Been out with a horrible fever.
That's true, but I created a couple of fictitious contacts for testing to
see if the new PST file would work with WFS, but no dice.

I don't know what else to to do.

Thanks,
Bret

Russ Valentine said:
If you created a new profile with a new PST file, there would be no
Contacts.
--
Russ Valentine
[MVP-Outlook]
Maybe I didn't do the right thing.

I went Control Panel-> 32-Bit-> Mail-> Profiles-> Add-> Then I named it
"Outlook2".
By doing so another PST file was created.
I chose to make it my default profile.

But it did not work with WFS.

However, I no longer had problem within Outlook clicking File->
Folders->
Contacts-> Properties meaning Outlook no longer crashed unexpectedly.

Thanks,
Bret


:

I doubt it has anything to do with 64 bit. Your post doesn't make
sense.
Creating a new Address Book Service in no way creates a new profile.
State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
Thanks, Russ.

I created a new Address Book Service, which in turn meant I created
a
new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is
related
to
being a x64 bit OS?

:

I never said anything about a corrupted PST file. I said your
Outlook
Address Book Service is corrupted. The only way to repair it in
Outlook
2007
is to create a new Outlook profile from scratch. That's why know
how
you
configured the Outlook Address Book Service in the first place is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further. You
should
ask in a BCM group whether using it for your fax address book is
even
supported.
--
Russ Valentine
[MVP-Outlook]
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work flawless.
I don't understand why a corrupted .PST would act normal in all
other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook
2007
w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the best
way
to
salvage all my emails, email folders, accounts, contacts, rules,
etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your
problem.
Now
provide the precise steps you used to corrupt your Outlook
profile.
You
were
there. We weren't. We can't read minds. How to configure the
Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
message
I'm not sure how to "configure the Outlook Address Book
Service
correctly."
However, when I right click contacts, select properties, and
then
choose
the
outlook address tab, "show this folder as an email address
book"
is
selected
but grayed out.

An interesting note is that when I click File, then Folder,
then
Contact
properties Outlook crashes every time. What is that about?
Though
right
clicking on contacts and going to properties works. Do both
of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book
Service
correctly.
--
Russ Valentine
[MVP-Outlook]
message
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose
Outlook
Contacts
in
order to populate the fax number field. WFS is using
Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read
every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set
Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start
menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set
Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do anything,
and
I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders (.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook), then
open
the
file
up
directly it doesn’t work. It seems fine to me, but I
thought
I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look
In->
Windows Contact, Active Directory, Verisign Internet
Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure
permissions
are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t
work
together
in
Vista x64.
Can anyone confirm or deny this?
Click to expand...
Click to expand...
Click to expand...
 
Do you have any theories of what may be causing my issue?
It is it totally impossible to be a 64-bit issue?

Thanks,
Bret
 
Just click on the address book icon in Outlook and state what you see.
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Yes, the faxes contain valid, resolved fax phone numbers.
I'm not sure what you mean by "open address book view in Outlook"?

I'm I supposed to go to Veiw

Russ Valentine said:
Do those Contacts contain valid, resolved fax addresses? What happens
when
you open the address book view in Outlook?
--
Russ Valentine
[MVP-Outlook]
tempelife said:
Sorry Russ,

Been out with a horrible fever.
That's true, but I created a couple of fictitious contacts for testing
to
see if the new PST file would work with WFS, but no dice.

I don't know what else to to do.

Thanks,
Bret

:

If you created a new profile with a new PST file, there would be no
Contacts.
--
Russ Valentine
[MVP-Outlook]
Maybe I didn't do the right thing.

I went Control Panel-> 32-Bit-> Mail-> Profiles-> Add-> Then I named
it
"Outlook2".
By doing so another PST file was created.
I chose to make it my default profile.

But it did not work with WFS.

However, I no longer had problem within Outlook clicking File->
Folders->
Contacts-> Properties meaning Outlook no longer crashed
unexpectedly.

Thanks,
Bret


:

I doubt it has anything to do with 64 bit. Your post doesn't make
sense.
Creating a new Address Book Service in no way creates a new
profile.
State
precisely what you did.
--
Russ Valentine
[MVP-Outlook]
Thanks, Russ.

I created a new Address Book Service, which in turn meant I
created
a
new
Profile.
On the new Profile, I did not setup BCM, and yet WFS still
doesn't
recognize
my new Outlook contacts.

I have not idea what's going on. Do you think in some way it is
related
to
being a x64 bit OS?

:

I never said anything about a corrupted PST file. I said your
Outlook
Address Book Service is corrupted. The only way to repair it in
Outlook
2007
is to create a new Outlook profile from scratch. That's why know
how
you
configured the Outlook Address Book Service in the first place
is
important
to know so you don't make the same mistake next time.
The fact that you've added BCM muddies the waters even further.
You
should
ask in a BCM group whether using it for your fax address book is
even
supported.
--
Russ Valentine
[MVP-Outlook]
message
I didn't realize it was corrupted.
I have hundreds of folders and nearly 1000 contacts.
Everything except for the issue mentioned seems to work
flawless.
I don't understand why a corrupted .PST would act normal in
all
other
ways.

I really don't think I did anything wrong.
Are there any known issues with Vista Ultimate x64 and Outlook
2007
w/
Business Contact Manager (Office Ultimate 2007).

Furthermore, if the PST File is corrupted, what would be the
best
way
to
salvage all my emails, email folders, accounts, contacts,
rules,
etc.
w/o
bringing the corruption into a new PST file?

Thanks,
Bret

:

That is certainly an "interesting note." It explains your
problem.
Now
provide the precise steps you used to corrupt your Outlook
profile.
You
were
there. We weren't. We can't read minds. How to configure the
Outlook
Address
Book is basic information widely available:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
--
Russ Valentine
[MVP-Outlook]
message
I'm not sure how to "configure the Outlook Address Book
Service
correctly."
However, when I right click contacts, select properties,
and
then
choose
the
outlook address tab, "show this folder as an email address
book"
is
selected
but grayed out.

An interesting note is that when I click File, then Folder,
then
Contact
properties Outlook crashes every time. What is that about?
Though
right
clicking on contacts and going to properties works. Do
both
of
these
go
to
the same place?

Thanks,
Bret

:

Verify that you have configured the Outlook Address Book
Service
correctly.
--
Russ Valentine
[MVP-Outlook]
message
System:
Vista Ultimate x64
Office Ultimate 2007 w/ BCM

"Windows Fax and Scan" (WFS) does not allow me to choose
Outlook
Contacts
in
order to populate the fax number field. WFS is using
Windows
Contact
instead
Outlook Contacts.

I've tried everything of which I could think, and read
every
forum I
could
find on the web.

Steps I've tried:
1) Control Panel-> Programs-> Default Programs-> Set
Default
Programs->
Outlook
I Checked all boxes (6 extensions, 6 protocols, 1 start
menu).
Technically, they’re “grayed out†but checked.
Is anything missing?
.hol
.ibc
.ics
.msg
.vcf
.vcs
--------------------------------
MAILTO
OUTLOOKFEED
OUTLOOKFEEDS
STSSYNC
WEBCAL
WEBCALS
-------------------------------
E-mail link

2) Control Panel-> Programs-> Default Programs-> Set
Default
Programs->
Windows Contact
4 of 5 items are “grayed out†and checked.
.contact
.group
.p7c
.vcf (only one not checked)
--------------------------------
LDAP

3) Outlook-> Tools-> Account Settings-> Address Books
Outlook Address book shows up as MAPI?
I tried creating another MAPI Address Book to test, but
was
limited
to
only
one.
I tried creating LDAP, but it didn’t seem to do
anything,
and
I
don’t
know
what it does.

4) Outlook-> Folder List View-> Contacts (right
click) ->
Properties->
Outlook Address Book
“Show this Folder as an Email Address Book†is checked
but
“Grayed
Outâ€.

5) Checked on my .PST File.
C:\Users\Bret\AppData\Local\Microsoft\Outlook.PST
Interesting Note about Properties:
“Type of File: Microsoft Outlook Personal Folders
(.pst)â€
“Opens With: Unknown Applicationâ€
Is that normal to say opens with “Unknown Application�
When I open Outlook, it always opens normally.
However when I try to associate a program (outlook),
then
open
the
file
up
directly it doesn’t work. It seems fine to me, but I
thought
I
throw
that
in
here.

6) WFS-> New Fax-> To-> Select Recipients-> Find-> Look
In->
Windows Contact, Active Directory, Verisign Internet
Directory
Service
all
show up.
Why would the latter to appear? That seems odd to me.

7) I always run WFS as Administrator to make sure
permissions
are
not
the
problem.

Please help. I am at a loss.
One of my concerns is that WFS and Outlook Contact won’t
work
together
in
Vista x64.
Can anyone confirm or deny this?
Click to expand...
Click to expand...
Click to expand...
 
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