Windows Explorer

[Guest]

I have Windows XP Home Edition SP2. When I log in to my user account,
Windows Explorer opens to the following directory - C:\Program Files\MSN.
How do I stop this? I've seen all the posts about the program opening to the
System32 directory. None of the suggested solutions apply.

 

[Ramesh, MS-MVP]

Download Startup Tracker application from this page:
http://www.dougknox.com/xp/utils/xp_starttrack.htm

Launch the program, and click the "View log" button. Post the contents of
the log file here.

Note: No need to post the following sections:

-- Running Processes --
-- Running Services --

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have Windows XP Home Edition SP2. When I log in to my user account,
Windows Explorer opens to the following directory - C:\Program Files\MSN.
How do I stop this? I've seen all the posts about the program opening to
the
System32 directory. None of the suggested solutions apply.

 

[Guest]

Here you go. It looks like the msnappau entry may be the problem or the last
entry for explorer.exe.

6/4/2006 10:00:50 AM

-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Microsoft Works Update DetectiC:\Program Files\Common Files\Microsoft
Shared\Works Shared\WkUFind.exe
NvCplDaemon RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
Dell|Alert C:\Program
Files\Dell\Support\Alert\bin\DAMon.exe
CoolSwitch C:\WINDOWS\System32\taskswitch.exe
nwiz nwiz.exe /install
type32 "C:\Program Files\Microsoft IntelliType
Pro\type32.exe"
IntelliPoint "C:\Program Files\Microsoft
IntelliPoint\point32.exe"
ISUSPM Startup
C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
SpySweeper "C:\Program Files\Webroot\Spy
Sweeper\SpySweeper.exe" /startintray
Dell AIO Printer A960 "C:\Program Files\Dell AIO Printer
A960\dlbfbmgr.exe"
WinPatrol C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
AdaptecDirectCD "C:\Program Files\Roxio\Easy CD Creator
5\DirectCD\DirectCD.exe"
gcasServ "C:\Program Files\Microsoft
AntiSpyware\gcasServ.exe"
msnappau C:\Program Files\MSN
Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
ccApp "C:\Program Files\Common Files\Symantec
Shared\ccApp.exe"
Norton Ghost 10.0 "C:\Program Files\Norton SystemWorks\Norton
Ghost\Agent\GhostTray.exe"

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

No Items Found

-- Registry --
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Start Menu - Current User --
Adobe Gamma.lnk
DESKTOP.INI
PowerReg Scheduler V3.exe

-- Start Menu - All Users --
Adobe Reader Speed Launch.lnk
KODAK Software Updater.lnk
QuickBooks Update Agent.lnk

-- Disabled Items --
No Items Found

-- Registry - Shell Value - HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon --
Explorer.exe

Download Startup Tracker application from this page:
http://www.dougknox.com/xp/utils/xp_starttrack.htm

Launch the program, and click the "View log" button. Post the contents of
the log file here.

Note: No need to post the following sections:

-- Running Processes --
-- Running Services --

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


I have Windows XP Home Edition SP2. When I log in to my user account,
Windows Explorer opens to the following directory - C:\Program Files\MSN.
How do I stop this? I've seen all the posts about the program opening to
the
System32 directory. None of the suggested solutions apply.

 

[Ramesh, MS-MVP]

Yes, it looks like the msnappau entry is the problem.

- - -
[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
msnappau C:\Program Files\MSN
Apps\Updater\01.02.0002.1001\en-us\msnappau.exe
- - -

You need to open Regedit.exe and navigate to the above registry key and fix
the Value data for the above entry. (enclosed the existing data within
double-quotes). Use the following articles as examples:

http://windowsxp.mvps.org/stfolder.htm
http://windowsxp.mvps.org/dellfolder.htm

Backup your registry first.
http://windowsxp.mvps.org/registry.htm
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Here you go. It looks like the msnappau entry may be the problem or the
last
entry for explorer.exe.

6/4/2006 10:00:50 AM

-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

 

[Guest]

Thank you, very much. I applied your instructions. The problem is gone.

 

[Ramesh, MS-MVP]

You're welcome!

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


Thank you, very much. I applied your instructions. The problem is gone.