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Guest

Friend tried to help with my computer, erased several of the XP updates. Now
my computer starts up but after signing on to the administrator a window pops
up with message telling me it has experienced a problem and must shut down.
I looked at the details and this is what the error signature lists as the
problem.
AppName:explorer.exe AppVer: 6.0.2800.1221 ModName:kernel32.dll
ModVer:5.1.2600XXXX Offset:0001xxxx.
I can only get the task manager to open.
I have not been able to locate anything that will repair my problem or help
me to diagnois what is missing.
Can any of you help me?
Thanks
T
 
How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

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:

| Friend tried to help with my computer, erased several of the XP updates. Now
| my computer starts up but after signing on to the administrator a window pops
| up with message telling me it has experienced a problem and must shut down.
| I looked at the details and this is what the error signature lists as the
| problem.
| AppName:explorer.exe AppVer: 6.0.2800.1221 ModName:kernel32.dll
| ModVer:5.1.2600XXXX Offset:0001xxxx.
| I can only get the task manager to open.
| I have not been able to locate anything that will repair my problem or help
| me to diagnois what is missing.
| Can any of you help me?
| Thanks
| T
 
tmm said:
I do not have software on CD. Only factory installed. What must I do
now?
Click to expand...

Unfortunately, the necessary repair steps require a real operating
system CD. Since you don't have one, you could either borrow one from a
friend that matches your installed version (probably Home Edition OEM)
or take the machine to a professional computer repair shop (not your
local equivalent of BigStoreUSA).

Malke
 
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