Windows Explorer Question

  • Thread starter Thread starter G.G. Biggar, Jr.
  • Start date Start date
G

G.G. Biggar, Jr.

Two days ago, I downloaded from the Windows Update web site the latest
security fixes to various Windows components, which included OE, IE and
various Service Packs. Since that update, whenever I open Windows Explorer
I am unable to expand the folders shown in the left-hand window. I am able
to double-click on the folders (left window), and have the sub-folders
appear in the right-hand window. The folders will also appear on the task
bar at the bottom of the screen, but I am not able to remove them from the
task bar without executing Control ! Alt ! Delete.

I disabled my anti-virus protection during the download of the updates, and
I have installed no other software during this period. Any
assistance/insights that one may be able to offer will be greatly
appreciated.

Regards,

Gordon Biggar
Houston, Texas
 
What happens if you logon as a new user? (create a new account in 'User and
Passwords').

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Two days ago, I downloaded from the Windows Update web site the latest
| security fixes to various Windows components, which included OE, IE and
| various Service Packs. Since that update, whenever I open Windows
Explorer
| I am unable to expand the folders shown in the left-hand window. I am
able
| to double-click on the folders (left window), and have the sub-folders
| appear in the right-hand window. The folders will also appear on the task
| bar at the bottom of the screen, but I am not able to remove them from the
| task bar without executing Control ! Alt ! Delete.
|
| I disabled my anti-virus protection during the download of the updates,
and
| I have installed no other software during this period. Any
| assistance/insights that one may be able to offer will be greatly
| appreciated.
|
| Regards,
|
| Gordon Biggar
| Houston, Texas
|
|
 
Sir Patrick --

I logged off as my normal user self setting and re-logged on as an
Administrator. Same problem.

Shut down the computer, rebooted, and logged on as Administrator. Problem
disappeared.

Shut down the computer again. Rebooted, and logged on as my normal user --
problem still present in Windows Explorer.

Shut down the computer; rebooted, and logged on as Administrator. Again, no
problem.

Shut down the computer; rebooted and logged on as my normal user. Problem
has disappeared. Followed this procedure several times without a problem.

I'd love to know the cause and effect here, but I probably wouldn't
understand the answer! Regardless, I appreciate your inputs. Should the
problem reappear, I will log back onto the Board.

Again, my thanks.

Regards,

Gordon Biggar
 
Interesting.....

We are having the same problem. It is occuring across our enterprise on
WIN2K and XP systems, after we applied the security patches. We did test the
patches on test systems, without any problems. This is not occuring on all of
our systems at this point, however, it has effected several
systems/workstations. Will continue to monitor and look for a solution.
 
Security Update MS06-015 breaks Windows Explorer functionality

The Update for this issue installs a new file called 'Verclsid.exe'.
Verclsid.exe is used to verify a COM object before it is instantiated by
Windows Explorer.

However, Verclsid.exe also breaks some fuctionality in Windows explorer.
This program does not run always, but when it is running you are unable to
expand folders in the Windows explorer tree view. When you click on the plus
sign next to a folder in the tree view; the busy cursor appears, but the
folder never expands. However, if you kill the Verclsid.exe application with
Task Manager, the folder(s) you've tried to expand will immediately do so the
instant Verclsid.exe stops running. And when it is not running, Explorer
expands folders normally.

Verclsid.exe appears to break even more functionality in both Windows
Explorer and Internet Explorer. In Windows Explorer, I've had the send to
menu completely stop working while Verclsid.exe is running, but it works fine
the instant Verclsid.exe is killed. And in Internet Explorer, the address
bar stops working. You can type an address into it and press enter, but IE
won't navigate to the entered page until you kill Verclsid.exe. Once it is
not running
everything works just fine.

I would suggest the following:

1. Uninstall the KB908531 update and reboot your PC.
2. Perform a Disk Cleanup.
3. Perform a Checkdisk (error-checking).
4. Download and install the update manually, then reboot.

Security Update for Windows XP (KB908531)
http://www.microsoft.com/downloads/...1B-AA24-48E5-8D5B-EA56341DB936&displaylang=en

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp
 
Hi Jeff!

Yes, you are correct.

Simply do this to fix the problems:

End the process by following these steps:
1. Press Ctrl + Alt + Delete
2. Select Task Manager
3. Select the Processes tab
4. Look for file "verclsid.exe"
5. Highlight the file name and select End Process (note that there may be
multiple instances of the file running)

Delete the file by following these steps:
1. Double-click My Computer on the Desktop
2. Double-click on the C: drive
3. Open the WINDOWS folder
4. Open system32 folder
5. Highlight file “ verclsid.exe †(files listed alphabetically)
6. Right-click and select Delete

As a reminder, back up your data regularly to avoid loss of important
information on your workstation.

Tolzer
 
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