Might be a good opportunity to backup your data and start a clean install.
You'll be glad you did.
To do a clean install, either boot the Windows 2000 install CD-Rom or setup
disks. The set of four install disks can be created from your Windows 2000
CD-Rom; change to the \bootdisk directory on the CD-Rom and execute
makeboot.exe (from dos) or makebt32.exe (from 32 bit) and follow the
prompts.
When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.
During Windows 2000 setup, at some point, will want to confirm the previous
operating system for the upgrade; at that point you'll simply insert the
qualified product install CD for it to verify. Then the install will
proceed.
--
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft MVP [Windows NT/2000 Operating Systems]
http://www.microsoft.com/protect.
:
| >Sorry for delay in response Dave. The PC in question was
| upgraded from W98 SE to W2K SP4. Apparently this issue
| has existed from the time of upgrade (approx 1 month ago)
| though not brought to my attention until this week.
| Creating a new user or signing on as Administrator also
| gives the same result. Appreciate your assistance.
| Bob Engstrom