Windows Explorer Fault

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Guest

I have just purchased a new laptop installed with Windows Vista. I have been
attempting to transfer some files and folders via a USB storage device. I
open it, select the files I want to transfer to my Documents folder in Vista,
select 'Send To' by pressing the right mouse button, and then selecting
"Documents", only to get an immediate message "Windows Explorer has stopped
working" and "windows is trying to fix the problem", which it doesn't.

Am I doing something wrong? Is the problem something I can fix?

Grateful for advice. (I'm beginning to wish I'd stuck with XP..........)

Allen
 
Hi Allen,

It sounds like a driver problem. Have you connected/installed other
USB devices since you bought your laptop? I would look in System
to make sure you don't have any driver problems as a starting point.

-- Larry Maturo
 
Well I'll try. Anyone any ideas where else I can seek advice if checking in
the "System" Files doesn't bring any joy.

Think I wish I'd stuck to XP!

Allen
 
Check the system events to see why Explorer crashed. I have a similar
problem and the system events show,

Windows cannot access the file
C:\Users\Name\AppData\Local\Microsoft\Windows\Explorer\thumbcache_256.db for
one of the following reasons: there is a problem with the network
connection, the disk that the file is stored on, or the storage drivers
installed on this computer; or the disk is missing. Windows closed the
program Windows Explorer because of this error.

I deleted all the .db files and everything goes back to normal. You can also
use the disk cleanup to remove the thumbnail cache.
 
I've now checked with Sony.

They tell me I have to download the "Windows Easy Transfer" program from my
new (SONY) computer, copy it to a disc or USB storage device, copy it to the
old computer, and then folllow the instructions. I assume it carries out some
conversion or other which Vista can understand.

I tried it yesterday, but failed to select the few files I wanted (I assume
you can) and it started going through everything. Took hours. So I stopped
it, and will have another go again today, in the hope I can select the files
I want.

It's not a convenient system at all. I would have assumed that you could
just copy files from the old computer to a memory stick or whatever, shove it
in the new computer, and click on "send to", but apparently not. Very
irritating. That system certainly works if you want to export and import your
address book. No worries at all.

If anyone knows of a better system, I'd love to know!

Allen Hull
 
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