cwknute said:
Sometimes when my system boots up I get the following error:
“Windows Explorer has encountered a problem and needs to close. We are
sorry for the inconvenienceâ€.
Does anyone know why this is happening? What can I do to fix this problem?
Thanks
I have Windows XP Media Center Edition 2005 with 1 gig of memory. AMD
Althon-64 X2 Dual Core processor.
You receive a "Windows Explorer has encountered a problem and needs to
http://support.microsoft.com/kb/811266
Windows Explorer Quits When You View Contents of My Computer
http://support.microsoft.com/kb/320563
http://search.microsoft.com/results...+has+encountered+a+problem+and+needs+to+close
Explorer.exe repeatedly quits unexpectedly in Windows XP
http://support.microsoft.com/kb/883791
Windows Explorer Quits and Generates an Error Message When You Try to Map a
Network Drive
http://support.microsoft.com/kb/322857
Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/Utilities/ProcessExplorer.mspx
Download the tool above to see what running process in the background and
see which one taking the CPU usage.
The Explorer.exe process may unexpectedly quit when you try to search for a
file in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/900004
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.
Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
2... You need to be sure your system is clean from malwares and Viruses by
scanning for them
Scan for malwares from here:
http://onecare.live.com/site/en-US/center/howsafe.htm?s_cid=mscom_msrt
=How to perform a clean boot procedure to prevent background programs from
interfering with a game or a program that you currently use
http://support.microsoft.com/kb/331796
3... You may have a bad RAM try to test your RAM by running Memtest by
downloading this tool and unzip it and make a floppy or CD/DVD and run it on
Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
HTH.
Let us know.
Regards,
nass
