Windows Explorer doesn't show C: drive or open Office docs

  • Thread starter Thread starter Eric
  • Start date Start date
E

Eric

A hotel high speed connection or something has my Windows
XP Professional laptop (windows explorer) in a bind.

Opening Windows Explorer, no icons show under My Computer
(like c:, d:, etc). They are there in the drop down
list - click on c: and it shows the contents. The left
side navigation appears with the hiearchy, but the +/-
will not collapse.

In addition, unable to open any MS Word document from
Windows explorer by clicking on it. (will open using
File->Open menu in the application) Windows Media 9
thinks all of my .wma files are bad.

Can anyone help?
 
Eric said:
A hotel high speed connection or something has my Windows
XP Professional laptop (windows explorer) in a bind.

Opening Windows Explorer, no icons show under My Computer
(like c:, d:, etc). They are there in the drop down
list - click on c: and it shows the contents. The left
side navigation appears with the hiearchy, but the +/-
will not collapse.

In addition, unable to open any MS Word document from
Windows explorer by clicking on it. (will open using
File->Open menu in the application) Windows Media 9
thinks all of my .wma files are bad.

Can anyone help?
Click to expand...

Firstly check that your anti-virus definitions are up to date and then do a
full system scan.

If you haven't any A/V software then I think you need some.

This sounds suspiciously like a problem a friend of mine had recently and it
was virus driven.

Good luck

Peter
 
Tried a full scan with latest updates. Still very odd
errors with Windows Explorer (or IE using file
structure). Any more thoughts?
 
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