Hello Robert,
Thank you for keeping in touch.
I have noticed your responses in that thread, and I would like to suggest
that we continue our coopertion in that thread to make the process clear.
If you have any concerns, please feel free to let me know.
For your convenience, I have pasted my analysis and solution below:
------------------ START -----------------------
Newsgroups: microsoft.public.windowsxp.perform_maintain
From: (e-mail address removed) (Joe Wu [MSFT])
Date: Mon, 05 Jan 2004 14:18:09 GMT
Subject: RE: Windows Explorer
Hello Robert,
Thank you for keeping in touch and for taking the time to perform the tests.
Let's collect more information for further analysis:
1. Have you tested Malcolm's suggestion (unchecking the "Generate
Thumbnails" button on the Photoshop Image tab). I think that the suggestion
is reasonable and we can give it a try.
2. Since there is only one Windows XP operating system. I would like to
suggest that we perform the following tests:
1) Please create a new user with Administrators priviliges and then logon
as the newly created user to see if it works. This test can help us isolate
if the problem is related to the user settings.
How to create a new user account:
--------------------------------------------
a. Click on Start->Settings->Control Panel.
b. Click Administrative Tools.
c. Click Computer Management.
d. Click Local Users and Groups.
e. Double-click Users.
f. On Action menu, click New User item.
g. Now, please create a new user account.
h. Click Local Users and Groups.
i. Double-click Group and click Administrators in the right pane.
j. On Action menu, click Add to Group item.
k. Click Add button, and then add the newly created user account to the
Administrators group.
l. Logoff and login with the newly created user account.
2) Please temporarily uninstall all the firewall and anti-virus tools,
including Norton anti-virus, Internet Security, etc. Then reboot your
system and try to perform the test to see if the problem occurs. Based on
our experience, these kinds of applications run in the background
monitoring the file system, and may affect the system performance,
especially when the number of the files are very large.
NOTE:
---------------
a. Please uninstall it instead of disabling it. If we just disable it, a
lot of drivers are still running in the background and they will cause the
issue, thus the test result may be incorrect.
b. After uninstalling these applications, please do NOT surf the Internet
and do NOT open any doubtful attachments in your received e-mails.
3. You stated that there are 224,708 files jpg files in your 61 subfolders,
and it takes 3 minutes and 20 seconds to open a folder. Could let me know
how many files in that folder?
Thanks!
Regards,
Joe Wu
Product Support Services
Microsoft Corporation
-------------------- END ------------------------
Thanks and have a nice day!
Regards,
Joe Wu
Product Support Services
Microsoft Corporation
Get Secure! -
www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
|Content-Class: urn:content-classes:message
|From: "Robert Davies" <
[email protected]>
|Sender: "Robert Davies" <
[email protected]>
|Subject: Windows Explorer [Continuation of an earlier thread]
|Date: Sun, 4 Jan 2004 04:01:24 -0800
|Lines: 86
|Message-ID: <
[email protected]>
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|Newsgroups: microsoft.public.windowsxp.perform_maintain
|Path: cpmsftngxa07.phx.gbl
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microsoft.public.windowsxp.perform_maintain:126494
|NNTP-Posting-Host: tk2msftngxa08.phx.gbl 10.40.1.160
|X-Tomcat-NG: microsoft.public.windowsxp.perform_maintain
|
|This is a partial repost of a thread commenced on November
|27 8:15AM, because I have only just made a reply and I
|fear that it may not be noticed, as the topic was started
|such a long time ago ! I was being assisted by Jow Wu at
|Microsoft, and others.
|________________________________________________________
|Repost commences:
|
|Sorry about the big delay - I've been away for Christmas.
|Thanks for all the posts.
|
|I have done as Joe Wu asked and I have the following
|results. I have used the single largest folder that I
|have accumulated. It is 2 levels below the root of Drive
|D (Western Digital 80 GB) and it contains 61 folders and 0
|files. However, between them, these 61 sub-folders
|contain 224,708 files (all jpeg's) occupying 36.1GB !
|
|To read the folder for the first time, Windows Explorer
|takes 3 minutes and 20 seconds in normal mode, 3 minutes
|and 50 seconds in safe mode. (I have timed it several
|times and these results are repeatable.) Both these
|figures are with Explorer in 'List' mode - I rarely need
|to use 'Details' mode so I don't know what the timings
|would be for that.
|
|I do not have access to another XP machine so I cannot try
|the third test in Joe's post. However, I can say that
|this disk used to be in a machine running Win98SE and was
|formatted FAT32. Its response time with an identical
|folder structure and identical numbers of files was almost
|instantaneous (which is why I believe that this problem is
|NTFS-related). When I got my current machine I stripped
|everything off the disk and low-level formatted it to NTFS
|so there is no residue that might be affecting its
|performance. As I have previously mentioned, Drive D is
|used solely for data and there are no system files on it.
|
|Robert
|
|>-----Original Message-----
|>
|>>-----Original Message-----
|>>Hello,
|>>
|>>Thank you for your posts.
|>>
|>>Actually, the system is expected to spend a bit longer
|>than normal to list
|>>a large number of objects in a folder. If possible, I
|>would like to suggest
|>>that you classify these image files to more subfolders.
|>>
|>>In the meantime, please help me check the following:
|>>
|>>1. Please go into Safe Mode (Restart computer, press the
|>F8 key when the
|>>boot menu pops up, select [Safe Mode], and boot up) and
|>check if the issue
|>>still occurs.
|>>
|>>2. Please change the view mode to "Lists" and check how
|>fast the files are
|>>displayed.
|>>
|>>3. If possible, please connect this hard disk to another
|>Windows XP machine
|>>and check how well it works.
|>>
|>>Thanks for your time and cooperation.
|>>
|>>Regards,
|>>Joe Wu
|>>Product Support Services
|>>Microsoft Corporation
|>>
|>>Get Secure! -
www.microsoft.com/security
|>>
|>>====================================================
|>>When responding to posts, please "Reply to Group" via
|>your newsreader so
|>>that others may learn and benefit from your issue.
|>>====================================================
|>>This posting is provided "AS IS" with no warranties, and
|>confers no rights.
|
|
