Windows Experience Index is busted

  • Thread starter Thread starter Lord Takyon
  • Start date Start date
L

Lord Takyon

Hi all, really enjoying Vista, overcome all the small annoyances it
presented me with.

My question is that I have added RAM and upgraded my vid card, yet my score
has not changed. Window sees and uses the new RAM, yet the score under
'System' has not changed and I can find no way of making it retest, please
help.
 
Lord said:
Hi all, really enjoying Vista, overcome all the small annoyances it
presented me with.

My question is that I have added RAM and upgraded my vid card, yet my
score has not changed. Window sees and uses the new RAM, yet the
score under 'System' has not changed and I can find no way of making
it retest, please help.
Click to expand...

Do you not have an 'Update My Score' on the right-hand side of the Windows
Experience Index dialogue?
 
Neil Harley said:
Do you not have an 'Update My Score' on the right-hand side of the Windows
Experience Index dialogue?
Click to expand...


Mine states 'Rating 2.9 Windows Experience Index:Unrated' clicking the link
on the unrated text takes me to a new window stating 'Rate and improve you
computers performance' and has what looks like a link saying 'Learn how you
can improve your computers performance', but this cannot be clicked.

Please be gentle if I have missed something obvious, this OS is very new to
me.
 
Lord said:
Mine states 'Rating 2.9 Windows Experience Index:Unrated' clicking
the link on the unrated text takes me to a new window stating 'Rate
and improve you computers performance' and has what looks like a link
saying 'Learn how you can improve your computers performance', but
this cannot be clicked.
Please be gentle if I have missed something obvious, this OS is very
new to me.
Click to expand...

In the dialogue which has 'Learn how you can improve your computers
performance' it should show your score. Under that there is an 'Update My
Score' link which will run the test again.

hth
 
Hi all, really enjoying Vista, overcome all the small annoyances it
presented me with.

My question is that I have added RAM and upgraded my vid card, yet my score
has not changed. Window sees and uses the new RAM, yet the score under
'System' has not changed and I can find no way of making it retest, please
help.
Click to expand...
It'll still go by the slowest thing.
 
Lord Takyon said:
Mine states 'Rating 2.9 Windows Experience Index:Unrated' clicking the
link on the unrated text takes me to a new window stating 'Rate and
improve you computers performance' and has what looks like a link saying
'Learn how you can improve your computers performance', but this cannot be
clicked.

Please be gentle if I have missed something obvious, this OS is very new
to me.
Click to expand...


Sorry, forgot to mention that under the non-clickable link is just empty, no
information whatsoever. A friend has tweaked the machine a little, just
trimming unneeded services, nothing that cannot be reversed. Is there a
specific service that should be running? When I first installed Vista it
generated the score, but no more and it still reads my RAM at being the old
level. Has not updated at all.

Thank you for your valued assistance.
 
Neil Harley said:
In the dialogue which has 'Learn how you can improve your computers
performance' it should show your score. Under that there is an 'Update My
Score' link which will run the test again.

hth
Click to expand...


It is just blank.

I managed to get rid of the unrated bit, I ran 'winsat' from command prompt
with the 'formal' attached and it ran fine. Score and amount of RAM is the
same, just no longer says unrated, so it is still incorrect.
 
Conor said:
It'll still go by the slowest thing.


--
Conor

Light travels faster than sound. This is why some people appear bright
until you hear them speak.........
Click to expand...


Hence the RAM and video card upgrades.
 
If you click on the system icon in control panel you see your system rating.
Then there is a link called Windows Experience Index. If you click on that
you come to the Rate and improve your computer performance window.
Underneath all the details of you hardware scores you should see a little
shield with Update my score next to it. Clicking this will update the store.

My Graphics card rates at 5.9 when it relates to desktop performance with
Aero. However, the graphics card is useless for 3D business and gaming so it
gets a score of 3.3. Because the base score that you see displayed relates
to the weakest link in the chain, in my case 3.3, this is the overall score
for your system. Personally the scoring system is about as useful as a boat
with a hole in the bottom. Psychologically it is a sales tool, the lower
your rating the more likely you are to go out and spend your hard earned
cash on new hardware (and as software will soon be rated the same too, more
software.) While I hate to see the big PC and Software manufacturers go
bankrupt through lack of sales, all the consumer has to remember is one
short saying 'if it ain't broke, don't fix it'

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..
 
John Barnett MVP said:
If you click on the system icon in control panel you see your system
rating. Then there is a link called Windows Experience Index. If you click
on that you come to the Rate and improve your computer performance window.
Underneath all the details of you hardware scores you should see a little
shield with Update my score next to it. Clicking this will update the
store.

My Graphics card rates at 5.9 when it relates to desktop performance with
Aero. However, the graphics card is useless for 3D business and gaming so
it gets a score of 3.3. Because the base score that you see displayed
relates to the weakest link in the chain, in my case 3.3, this is the
overall score for your system. Personally the scoring system is about as
useful as a boat with a hole in the bottom. Psychologically it is a sales
tool, the lower your rating the more likely you are to go out and spend
your hard earned cash on new hardware (and as software will soon be rated
the same too, more software.) While I hate to see the big PC and Software
manufacturers go bankrupt through lack of sales, all the consumer has to
remember is one short saying 'if it ain't broke, don't fix it'

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable
for any direct, indirect, incidental or consequential damages arising out
of the use of, or inability to use, information or opinions expressed in
this mail/post..

Lord Takyon said:
Hence the RAM and video card upgrades.
Click to expand...


LOL I know how to do it, I am asking for help because half the info is
missing and the options to update my score are not there. Just out of
interest, and I know I am not supposed to do this, I installed my Vista onto
a new partition on my laptop, it did the rating all fine, and the missing
options were available. However after a reboot the options are gone, no
updates of any kind were applied and no divers were changed either.

Strange eh?
Click to expand...
 
Try this. In the registry editor, navigate to this key:

HKEY_LOCAL_MACHINE \ SOFTWARE \ Policies \ Microsoft \ Windows \ Control
Panel \ Performance Control Panel

In the right-pane, delete the value named PerfcplEnabled (if found).

Repeat the same in the following key:

HKEY_CURRENT_USER \ SOFTWARE \ Policies \ Microsoft \ Windows \ Control
Panel \ Performance Control Panel
 
No one else seems to be having the issues you describe. The only thing that
caught my eye is that you had a friend 'tweak' your system. Have you
considered the possibility that your unique issue may be related to one of
those 'tweaked' services? It couldn't hurt and you probably should back out
all of those 'tweaks' and then see if your lost ability to run the test is
restored.

just a recap... load "Performance and Tools" from control panel and the
very last entry on the far right side of the screen should be a link, 'Update
my score". When pressed, your scores will be updated.

good luck.

 
I just added a new video card and now when I run WEI I get a message that it
cannot
finish due to a device or program preventing it. Any fix for this???
Thanks
Bill
 
Knowing that the max score is currently 5.9, I've had to upgrade to get a
Base Score of 4.6. I had to install a NVIDIA GeForce 7600 GS to get a 5.9
Graphics with a 5.2 Gaming graphics score. My Process [2.80 gigahertz Intel
Pentium D (2 installed)] is scored as 4.7. I guess I would have to upgrade
the clock speed to improve that score which probably means replacing the
motherboard. I had a 4.5 Memory (RAM) score with 1 GB, then I upgraded to
two GB which jumped the score all the way up to 4.6. How is doubling the
memory worth only one tenth of a point? My ace tech tells me that the
Memory score is suppressed by the Processor's capability. Oh, my hard drive
has a 5.5 score.

What is interesting to me is that the hard drive and the video board scores
are not suppressed by the processor capability, but the memory's score
apparently is? Yet, none of them can function without the processor. Does
anyone know of a machine that scores a 5.9? Or, is that a mythical
creature. Hi oh, Silver....
 
Not a lot of info... Did you notice any errors when you installed the card?
Did you reboot your system? :)

One thing you may want to do is: within 'Control Panel', open
'Administrative Tools' and then 'Event Viewer'. In EV look through the
Windows events:System log to see if any log entry gives you an idea (warnings
and error will have yellow or red icons, respectively). You may want to
first clear the log (right click on the log-file) and then reboot; try WEI
again; then when you look, the only msgs you will see are current log entries.

good luck.
 
Actaully, www.tomshardware.com just ran a comparison of WEI and their normal
test suite. They ran 3 different machines to get some reasonable benchmarks.
They were able to get a 5.9 on the cpu using a 4-core duo. I have an x6800
and it gets a 5.6 and I have a buddy with a e6300 oc'ed to 3.5Ghz and gets a
score of 5.7. All of my scores are 5.9 except my doggie x6800 duo-core which
limits me to 5.6 (go figure).

The review on tomshardware.com gives some good info and is worth checking out.


William Beard said:
Knowing that the max score is currently 5.9, I've had to upgrade to get a
Base Score of 4.6. I had to install a NVIDIA GeForce 7600 GS to get a 5.9
Graphics with a 5.2 Gaming graphics score. My Process [2.80 gigahertz Intel
Pentium D (2 installed)] is scored as 4.7. I guess I would have to upgrade
the clock speed to improve that score which probably means replacing the
motherboard. I had a 4.5 Memory (RAM) score with 1 GB, then I upgraded to
two GB which jumped the score all the way up to 4.6. How is doubling the
memory worth only one tenth of a point? My ace tech tells me that the
Memory score is suppressed by the Processor's capability. Oh, my hard drive
has a 5.5 score.

What is interesting to me is that the hard drive and the video board scores
are not suppressed by the processor capability, but the memory's score
apparently is? Yet, none of them can function without the processor. Does
anyone know of a machine that scores a 5.9? Or, is that a mythical
creature. Hi oh, Silver....


joke said:
No one else seems to be having the issues you describe. The only thing
that
caught my eye is that you had a friend 'tweak' your system. Have you
considered the possibility that your unique issue may be related to one of
those 'tweaked' services? It couldn't hurt and you probably should back
out
all of those 'tweaks' and then see if your lost ability to run the test is
restored.

just a recap... load "Performance and Tools" from control panel and the
very last entry on the far right side of the screen should be a link,
'Update
my score". When pressed, your scores will be updated.

good luck.

:
Click to expand...
Click to expand...
 
I had the same problem i.e. the "Update my score" link was not being
displayed. I was able to get it to display by deleting the registry keys
mentioned below.

On some systems the registry under "HKEY_CURRENT_USER \ SOFTWARE \ Policies
\ Microsoft \ Windows \ Control Panel \ Performance Control Panel" is not
present but the first key is present and by deleting that I was able to get
the "Update my score" link to show up.
 
Santosh said:
I had the same problem i.e. the "Update my score" link was not being
displayed. I was able to get it to display by deleting the registry keys
mentioned below.

On some systems the registry under "HKEY_CURRENT_USER \ SOFTWARE \
Policies
\ Microsoft \ Windows \ Control Panel \ Performance Control Panel" is not
present but the first key is present and by deleting that I was able to
get
the "Update my score" link to show up.
Click to expand...


Thank you everyone, the registry key did the trick. I only had the first,
but I deleted and it did the trick. As expected my score rose, very
pleasing.

I know a couple of people who have this problem, I shall pass on this
information ASAP.
 
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