adam juden said:
when i turn on my laptop it says windows error recovery and gives 2
options one is to launch startup repair but brings you back to same
page and the 2ed is to start up windows normally and yhat restarts the
computer and brings you back to this page again????????????????
plleeaseeeeee heelllp
Hi Adam,
After the POST (Power On Self Test) begins, but before Windows begins to
load, repeatedly press and release your F8 key to get into Windows Advanced
Options Menu. Use your arrow keys to select "Disable automatic restart on
system failure" and press Enter. You should then get an "operating system to
start" menu, but press F8 to return to the previous menu, and select "Last
Known Good Configuration" and press Enter. Then select your operating system
and press Enter to start loading Windows. You can also try Safe Mode from
the Advanced menu also.
During that part of startup before Windows begins loading, you can press
your PAUSE/BREAK key to pause the display of any messages so you can write
down complete messages, including error codes, and then press CTRL+Pause to
resume the action. After Windows begins to load, you can also Pause the
display, but press Enter to resume.
What is your complete Windows XP version, including Service Pack?
(Home Edition, Professional Edition, Media Center Edition)
(Service Pack 1a, SP2, SP3)
What make and model of laptop? (how old?)
(Running on A/C or battery?)
What was the last thing you were doing before the problem appeared?
What other past problems have you had with your computer?
Do you have a Windows installation CD or OEM recovery partition?
Be advised that some "repair" options may result in loss of data. You need
to consider the possibility that it may be necessary to remove the drive
from the computer and hook it up to another computer as a slave drive to
copy your Valued Data before attempting recovery. If so, make sure that
System Restore on the other computer is set to NOT monitor your drive. The
other computer needs to have maximum anti-virus and anti-malware protection
active.
Please provide as many details as you can. Thanks.
--Richard
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: From Windows XP Help:
: Operating system does not start (the logon screen does not appear)
: Feature: Last Known Good (XP Home & Pro)
: When to use it: When you suspect that a change you made to your computer
before restarting might be causing the failure.
: What it does: Restores the registry settings and drivers that were in
effect the last time the computer started successfully.
: Feature: Safe Mode and System Restore (XP home & pro)
: When to use it: If you used Last Known Good and your system is still not
working.
: What it does: Starts using only basic files and drivers (mouse, except
serial mice; monitor; keyboard; mass storage; base video; default system
services; and no network connections). If you are able to start the system
in Safe Mode, you can then use System Restore to restore all system and
application settings back to those that were in effect at at a time when
your system was working optimally.
: Feature: Recovery Console (All XP versions)
: When to use it: If using Last Known Good is unsuccessful, and you cannot
start the computer in Safe Mode. This method is recommended only if you are
an ADVANCED user who can use basic commands to identify and locate problem
drivers and files. To use the Recovery Console, restart the computer with
the installation CD for the operating system in the CD drive. When prompted
during text-mode setup, press R to start the Recovery Console.
: What it does: From the Recovery Console, you can access the drives on your
computer. You can then make any of the following changes so that you can
start your computer:
Enable or disable device drivers or services.
Copy files from the installation CD for the operating system, or copy files
from other removable media. For example, you can copy an essential file that
had been deleted.
Create a new boot sector and new master boot record (MBR). You might need to
do this if there are problems starting from the existing boot sector.
: Feature: Automated System Recovery (XP Pro only)
: When to use it: After all other attempts at recovery fail, or if you have
replaced a damaged system hard drive. You must have PREVIOUSLY used Backup
to create an Automated System Recovery set.
: What it does: Automated System Recovery restores all disk signatures,
volumes, and partitions on the disks required to start the computer.
Automated System Recovery then installs a simplified installation of Windows
and automatically starts a restoration using the backup created by the
Automated System Recovery wizard.
Automated System Recovery is not available on Windows XP Home Edition.
: Feature: Windows Installation compact disc (All XP's)
: When to use it: When you cannot start the computer in Safe Mode, neither
Last Known Good nor Recovery Console has been successful, and you have no
backup to use with Automated System Recovery.
: What it does: Reinstalls the operating system. You will then need to
reinstall your applications and restore your data files from backups.
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