Windows Error Message - NEED HELP PLEASE

  • Thread starter Thread starter Richard
  • Start date Start date
R

Richard

Have had a virus on the computer which has apparently
been resolved by Norton antivirus.
However when online I frequently get an error message
saying something about
Generic Host Processes for WIN32

The internet closes off as if it is offline but the
connection manager says its connected and the phoneline
is still tied up.

Have no real clue about computers but any help to my
email would be really good and id be most grateful.

many thanks
 

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